Yu-Be Charcoal Konjac Sponge - Gentle Japanese Facial Exfoliator & Cleanser for Sensitive, Oily, & Acne-Prone Skin | Natural, Vegan, & Organic | Eco-Friendly & Reusable | Softens & Refreshes Dull Skin
- NATURAL & VEGAN BEAUTY TOOL: Made with 100% organic konjac plant and packed with Japanese Binchotan (holm oak) charcoal to safely and gently exfoliate sensitive skin, this exfoliating sponge is 100% biodegradable
- SAFE FOR ALL SKIN TYPES: Gentle enough to exfoliate and cleanse sensitive, oily, ad acne-prone skin without causing undue damage
- DETOXIFIES SKIN: Japanese Binchotan Charcoal pulls bacteria and oil from pores, providing a deeper cleanse that promotes clear, healthy skin
- ECO-FRIENDLY BEAUTY TOOL: Not only is this facial sponge completely compostable, it is also reusable for up to 8 weeks or longer!
- SAFE TO USE EVERYDAY: The gentle konjac plant fibers are soft enough to permit daily use without causing overly exfoliated skin
- CLEANSER IS OPTIONAL: This natural sponge can be used to cleanse your skin without a facial cleanser, but for best results, we recommend applying the Yu-Be Hydrating Face Wash to it with every use
- HOW TO USE: 1) Run the sponge under warm water until it becomes soft enough to squeeze. 2) Massage your face with the sponge for at least 60 seconds, using circular motions. 3) After use, thoroughly rinse the sponge out with water until it's clean and gently squeeze out the excess water. 4.) Hang to dry in a well-ventilated area
- Color: Black
- Manufacturer: Yu-Be
- Model Number: 850353000567FBA
- Part Number: 850353000567
- Style: Puff
Made with 100% organic konjac plant and packed with Japanese Binchotan (holm oak) charcoal, this gentle exfoliating sponge will leave your skin clear, smooth, and glowing! Ideal for oily, acne-prone skin — Konjac's sponge-like texture gently unclogs pores, lifts away dead skin cells, and removes excess oil from your skin Ideal for sensitive skin — Gently exfoliates away excess dead skin cells without irritating or damaging sensitive skin Ideal for the environment — The sponge is 100% biodegradable and microplastic-free The Binchotan charcoal's abilities to absorb impurities from your pores will keep your skin clear and healthy Helps reduce ingrown hairs by removing the dead skin cells that block hair follicles You can use the sponge to gently exfoliate your lips as well to reveal soft, plump lips! For best results, we recommend pairing the sponge with the Yu-Be Hydrating Face Wash, so that you get a deep cleanse along with a gentle exfoliation with every use! Best Ways to Use this Sponge: -Baby sponge for bathing -Face Exfoliator Scrub -Natural loofah alternative for showering -Washing face
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
- NATURAL & VEGAN BEAUTY TOOL: Made with 100% organic konjac plant and packed with Japanese Binchotan (holm oak) charcoal to safely and gently exfoliate sensitive skin, this exfoliating sponge is 100% biodegradable
- SAFE FOR ALL SKIN TYPES: Gentle enough to exfoliate and cleanse sensitive, oily, ad acne-prone skin without causing undue damage
- DETOXIFIES SKIN: Japanese Binchotan Charcoal pulls bacteria and oil from pores, providing a deeper cleanse that promotes clear, healthy skin
- ECO-FRIENDLY BEAUTY TOOL: Not only is this facial sponge completely compostable, it is also reusable for up to 8 weeks or longer!
- SAFE TO USE EVERYDAY: The gentle konjac plant fibers are soft enough to permit daily use without causing overly exfoliated skin
- CLEANSER IS OPTIONAL: This natural sponge can be used to cleanse your skin without a facial cleanser, but for best results, we recommend applying the Yu-Be Hydrating Face Wash to it with every use
- HOW TO USE: 1) Run the sponge under warm water until it becomes soft enough to squeeze. 2) Massage your face with the sponge for at least 60 seconds, using circular motions. 3) After use, thoroughly rinse the sponge out with water until it's clean and gently squeeze out the excess water. 4.) Hang to dry in a well-ventilated area
- Color: Black
- Manufacturer: Yu-Be
- Model Number: 850353000567FBA
- Part Number: 850353000567
- Style: Puff
Made with 100% organic konjac plant and packed with Japanese Binchotan (holm oak) charcoal, this gentle exfoliating sponge will leave your skin clear, smooth, and glowing! Ideal for oily, acne-prone skin — Konjac's sponge-like texture gently unclogs pores, lifts away dead skin cells, and removes excess oil from your skin Ideal for sensitive skin — Gently exfoliates away excess dead skin cells without irritating or damaging sensitive skin Ideal for the environment — The sponge is 100% biodegradable and microplastic-free The Binchotan charcoal's abilities to absorb impurities from your pores will keep your skin clear and healthy Helps reduce ingrown hairs by removing the dead skin cells that block hair follicles You can use the sponge to gently exfoliate your lips as well to reveal soft, plump lips! For best results, we recommend pairing the sponge with the Yu-Be Hydrating Face Wash, so that you get a deep cleanse along with a gentle exfoliation with every use! Best Ways to Use this Sponge: -Baby sponge for bathing -Face Exfoliator Scrub -Natural loofah alternative for showering -Washing face
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
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