Velez Intense Hydration Under Eye Masks - Helps with Puffiness & Ultra Hydrating, Cooling Eye Mask Patches for a Brightening Effect (3 Pairs)
- Enhances Eye Serum/Cream: Apply the hydrating eye mask over your favorite eye serum or cream to intensify its benefits and add cooling and de-puffing action
- Ultimate Hydration Solution: Our under eye mask patches address under-eye dryness from use of active skincare products with 10x more hydration than average masks, keeping your skin moisturized and refreshed for longer
- Refreshing & Soothing: Eye masks skincare are perfect for alleviating tired, puffy eyes during allergy season or after cosmetic procedures, with pure water to provide a soothing and brightening effect
- Cooling Comfort After Procedures: Velez hydrating under eye patches can also be used to soothe the skin after upper lip hair removal, waxing, lip injections & more providing refreshing relief and might help ease swelling
- Gentle & Rehydrating: The under eye hydrating patches are safe for all skin types, including sensitive skin, with a rehydration tip to refresh the mask if it dries due to high skin temperature before removal
- Manufacturer: Velez
- Size: 1 Count (Pack of 1)
Enhance your skincare routine with Velež Intense Hydration Eye Masks, expertly designed to help ease puffiness. Each mask conforms perfectly to the contours of the under-eye area, ensuring maximum absorption and effectiveness of your favorite skincare products. Infused with 95% sterile water, these eye patches provide cooling and soothing effects, revitalizing tired eyes for a youthful, refreshed look. Safe for all skin types and free from parabens, phthalates, and sulfates, the masks are ideal for daily use or after skincare procedures. Simply apply to clean, dry skin and leave on for 20-30 minutes or up to 1 hour. For an extra soothing cooling /de-puffing experience, store the masks in the refrigerator before use. Enjoy visibly brighter and more rejuvenated eyes with regular application, effortlessly integrating into any beauty regimen for lasting hydration and rejuvenation. Elevate Your Skincare Game with Velež Intense Hydration Eye Masks. Experience the ultimate in eye care with these instantly cooling and ultra-hydrating masks. Designed to help brighten, de-puff, and refresh, they transform your look in minutes. Pair them with your favorite eye serum or cream to supercharge absorption and maximize your skincare benefits. Say goodbye to tired eyes and hello to a youthful, revitalized appearance. Perfect for All Skin Types and Free from Harsh Chemicals. These masks are safe for daily use or after aesthetic procedures, containing no parabens, phthalates, or sulfates. Simply apply to clean, dry skin or over your preferred skincare products and leave on for 20-30 minutes or up to 1 hour. With regular use, enjoy visibly brighter and rejuvenated eyes. Seamlessly integrate these masks into your beauty routine for lasting hydration and a refreshed look.
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
- Enhances Eye Serum/Cream: Apply the hydrating eye mask over your favorite eye serum or cream to intensify its benefits and add cooling and de-puffing action
- Ultimate Hydration Solution: Our under eye mask patches address under-eye dryness from use of active skincare products with 10x more hydration than average masks, keeping your skin moisturized and refreshed for longer
- Refreshing & Soothing: Eye masks skincare are perfect for alleviating tired, puffy eyes during allergy season or after cosmetic procedures, with pure water to provide a soothing and brightening effect
- Cooling Comfort After Procedures: Velez hydrating under eye patches can also be used to soothe the skin after upper lip hair removal, waxing, lip injections & more providing refreshing relief and might help ease swelling
- Gentle & Rehydrating: The under eye hydrating patches are safe for all skin types, including sensitive skin, with a rehydration tip to refresh the mask if it dries due to high skin temperature before removal
- Manufacturer: Velez
- Size: 1 Count (Pack of 1)
Enhance your skincare routine with Velež Intense Hydration Eye Masks, expertly designed to help ease puffiness. Each mask conforms perfectly to the contours of the under-eye area, ensuring maximum absorption and effectiveness of your favorite skincare products. Infused with 95% sterile water, these eye patches provide cooling and soothing effects, revitalizing tired eyes for a youthful, refreshed look. Safe for all skin types and free from parabens, phthalates, and sulfates, the masks are ideal for daily use or after skincare procedures. Simply apply to clean, dry skin and leave on for 20-30 minutes or up to 1 hour. For an extra soothing cooling /de-puffing experience, store the masks in the refrigerator before use. Enjoy visibly brighter and more rejuvenated eyes with regular application, effortlessly integrating into any beauty regimen for lasting hydration and rejuvenation. Elevate Your Skincare Game with Velež Intense Hydration Eye Masks. Experience the ultimate in eye care with these instantly cooling and ultra-hydrating masks. Designed to help brighten, de-puff, and refresh, they transform your look in minutes. Pair them with your favorite eye serum or cream to supercharge absorption and maximize your skincare benefits. Say goodbye to tired eyes and hello to a youthful, revitalized appearance. Perfect for All Skin Types and Free from Harsh Chemicals. These masks are safe for daily use or after aesthetic procedures, containing no parabens, phthalates, or sulfates. Simply apply to clean, dry skin or over your preferred skincare products and leave on for 20-30 minutes or up to 1 hour. With regular use, enjoy visibly brighter and rejuvenated eyes. Seamlessly integrate these masks into your beauty routine for lasting hydration and a refreshed look.
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
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