The Ultimate Reusable Heat Pad for Shoulder and Back, Hot/Cold Pack. Instant Heat Relief! (Purple)
- Arthritis - Efficient and Versatile Heat treatments, such as heat pads or warm baths, tend to work best for soothing stiff joints and tired muscles associated with arthritis. Heat is especially good for getting your body limber and ready for exercise or activity. Cold is best for acute pain, numbing painful areas and decreasing inflammation and swelling.
- Migraine - Effective Hot / Cold Therapy Technique Migraine pain has been described as one of the worst pains anyone can suffer. Treating a migraine as soon as it starts is key to keeping them from escalating into a full blown excruciating headache.
- Versatility is key, and the Relax style pad delivers. While it excels in targeting the shoulders and neck, it's equally effective on other areas of your body, including the upper and lower back, abdomen, arms, legs, and joints. It's like having a personal spa treatment wherever and whenever you need it.
- Experience the warmth for an extended period, as the approximate heating time is 30-45 minutes. Once the pad has given off all its heat, it gracefully transitions into a crystallized state until it's time for a recharge. The process is simple—place the pad in a pot of boiling water for 5 to 10 minutes (depending on the size) until all crystals are gone, and the pad returns to its original liquid state.
- No need to fret about forgetting the boiling process—just turn off the stove once the water reaches a rolling boil, and let the pad do its rejuvenating transformation. Store the pad in any convenient location (excluding the freezer, which can cause damage), and it will remain in its liquid state, ready for the next round of relaxation.
- Don't let the stress of everyday life weigh you down. Embrace the convenience and effectiveness of the Relax Hot/Cold Pad, your go-to solution for soothing sore muscles, melting away tension, and enjoying the ultimate relaxation experience.
- Color: Purple
- Manufacturer: Click It Hot
- Package Quantity: 1
- Style: Compact
The Relax Hot/Cold Pad has a special design which allows you to sit the pad on your shoulders and neck area without you having to hold it in place. This is very convenient in that you can sit on your couch or in front of your computer and allow the pad to work its magic to relieve your sore muscles or sooth away the tension and stress from a long day at work. The Relax style pad can also be used on other parts of your body such as your upper and lower back, abdomen, arms, legs and joints. Approximate heating time is 30-45 minutes. Once the Heating-Pad has given off all of its heat it will remain in its crystallized state until it is recharged. To recharge simply place the heating pad in a pot of boiling water for approx. 5 to 10 minutes depending on the size of the pad (larger pads take longer to boil) until all the crystals are completely gone and the pad is back to its original liquid state. Once completely liquefied, remove the ClickIt Pad from the water and store it until it is required. You may store the heating pad anywhere other than your freezer (freezer can cause damage to the heating pad) The Heating- Pad should remain liquid as it cools. If crystals start to form as the pad cools this means that it has not been boiled long enough and should be re-boiled. Recommended boiling technique: Place water in a pot and bring the boil to a rolling boil. Once the water is boiling turn off your stove/burner and place the heating pad in the water. In this way you do not have to worry about forgetting that you were boiling the pad. This may take a bit longer to recharge since there wouldn't be a constant heat.
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
- Arthritis - Efficient and Versatile Heat treatments, such as heat pads or warm baths, tend to work best for soothing stiff joints and tired muscles associated with arthritis. Heat is especially good for getting your body limber and ready for exercise or activity. Cold is best for acute pain, numbing painful areas and decreasing inflammation and swelling.
- Migraine - Effective Hot / Cold Therapy Technique Migraine pain has been described as one of the worst pains anyone can suffer. Treating a migraine as soon as it starts is key to keeping them from escalating into a full blown excruciating headache.
- Versatility is key, and the Relax style pad delivers. While it excels in targeting the shoulders and neck, it's equally effective on other areas of your body, including the upper and lower back, abdomen, arms, legs, and joints. It's like having a personal spa treatment wherever and whenever you need it.
- Experience the warmth for an extended period, as the approximate heating time is 30-45 minutes. Once the pad has given off all its heat, it gracefully transitions into a crystallized state until it's time for a recharge. The process is simple—place the pad in a pot of boiling water for 5 to 10 minutes (depending on the size) until all crystals are gone, and the pad returns to its original liquid state.
- No need to fret about forgetting the boiling process—just turn off the stove once the water reaches a rolling boil, and let the pad do its rejuvenating transformation. Store the pad in any convenient location (excluding the freezer, which can cause damage), and it will remain in its liquid state, ready for the next round of relaxation.
- Don't let the stress of everyday life weigh you down. Embrace the convenience and effectiveness of the Relax Hot/Cold Pad, your go-to solution for soothing sore muscles, melting away tension, and enjoying the ultimate relaxation experience.
- Color: Purple
- Manufacturer: Click It Hot
- Package Quantity: 1
- Style: Compact
The Relax Hot/Cold Pad has a special design which allows you to sit the pad on your shoulders and neck area without you having to hold it in place. This is very convenient in that you can sit on your couch or in front of your computer and allow the pad to work its magic to relieve your sore muscles or sooth away the tension and stress from a long day at work. The Relax style pad can also be used on other parts of your body such as your upper and lower back, abdomen, arms, legs and joints. Approximate heating time is 30-45 minutes. Once the Heating-Pad has given off all of its heat it will remain in its crystallized state until it is recharged. To recharge simply place the heating pad in a pot of boiling water for approx. 5 to 10 minutes depending on the size of the pad (larger pads take longer to boil) until all the crystals are completely gone and the pad is back to its original liquid state. Once completely liquefied, remove the ClickIt Pad from the water and store it until it is required. You may store the heating pad anywhere other than your freezer (freezer can cause damage to the heating pad) The Heating- Pad should remain liquid as it cools. If crystals start to form as the pad cools this means that it has not been boiled long enough and should be re-boiled. Recommended boiling technique: Place water in a pot and bring the boil to a rolling boil. Once the water is boiling turn off your stove/burner and place the heating pad in the water. In this way you do not have to worry about forgetting that you were boiling the pad. This may take a bit longer to recharge since there wouldn't be a constant heat.
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
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