The Outset Vitamin C Smoothing Eye + Expression Lines Cream - Gentle Fragrance Free - Wrinkle Reducing, Brightening - Clean, Vegan, Gluten Free - All Skin Types Sensitive Skin - .5 fl oz
- Gentle Vitamin C - Harnessing the power of Ascorbyl Glucoside that brightens and revitalizes without irritating sensitive skin, this rich, vitamin-packed cream minimizes imperfections and diminishes the look of fine lines near the eye and around the mouth.
- Plump, Fill + Fortify - This line-filling formula was voted best eye cream by Cosmopolitan for it’s hydrating and smoothing benefits.
- Hyaluroset - our signature botanical hydration complex that outperforms hyaluronic acid in barrier repair and lasting, 24-hour moisture.
- How to Use - Using your forefinger, gently tap a pea sized amount to under eye, crow’s feet and expression lines to visibly blur. Use daily, morning and night.
- Scarlett Johansson + Kate Foster - The Outset was founded by sensitive skin enthusiasts as a radically gentle new beginning in clean performance skincare – delivering healthy, glowing skin for all genders, generations and skin types, minus the complication and stress.
- Color: Multicoloured
- Manufacturer: The Outset
- Part Number: The Outset
- Size: 4.83 Ounce (Pack of 1)
Erase expression lines and brighten eyes without the burning, with this results-driven eye cream for even the most sensitive skin. Baby those well-earned smile and laugh lines with a rich, vitamin-packed formula that can be used daily to minimize and blur creases near the eyes and mouth, leaving skin feeling nourished, firm, and smooth. This velvety formula contains a stable form of Vitamin C to gently brighten and hydrate like no other. The result is more nourished, plumper and smoother skin. Loved by celebrities, estheticians, and beauty editors (named best eye cream by Cosmopolitan!), it’s packed with clinically-proven clean ingredients and gentle botanical actives. Hyaluroset Complex delivers immediate and lasting moisture to nourish, brighten and smooth the skin; Irish Moss is rich in minerals, polysaccharides and micronutrients to nourish and hydrate; Ascorbyl Glucoside brightens and revitalizes the skin; Centella Asiatica Extract provides amino acids, beta carotene, and fatty acids to soothe and soften skin. Formulated for all genders, generations and skin types - including the most sensitive. (Always perform a patch test prior to using any skincare product if you are sensitive or allergy-prone.) Dermatologist tested, allergy tested, gluten free, nut allergen free, fragrance free, and pH balanced to reduce skin stress. Vegan, cruelty free and Leaping Bunny certified. The Outset is a member of 1% for the planet. Housed in a recyclable glass bottle. Carton is made from recyclable, FSC-certified paper. Separate pump before recycling, noting local recycling policies. The Outset is and is founded by global icon Scarlett Johansson and beauty entrepreneur Kate Foster as an alternative to the harsh products and complex routines that disrupted their sensitive skin. The Outset means the start, representing a radically gentle new beginning in clean performance skincare – delivering healthy, hydrated and glowing skin for all, minus the complication and stress.
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
- Gentle Vitamin C - Harnessing the power of Ascorbyl Glucoside that brightens and revitalizes without irritating sensitive skin, this rich, vitamin-packed cream minimizes imperfections and diminishes the look of fine lines near the eye and around the mouth.
- Plump, Fill + Fortify - This line-filling formula was voted best eye cream by Cosmopolitan for it’s hydrating and smoothing benefits.
- Hyaluroset - our signature botanical hydration complex that outperforms hyaluronic acid in barrier repair and lasting, 24-hour moisture.
- How to Use - Using your forefinger, gently tap a pea sized amount to under eye, crow’s feet and expression lines to visibly blur. Use daily, morning and night.
- Scarlett Johansson + Kate Foster - The Outset was founded by sensitive skin enthusiasts as a radically gentle new beginning in clean performance skincare – delivering healthy, glowing skin for all genders, generations and skin types, minus the complication and stress.
- Color: Multicoloured
- Manufacturer: The Outset
- Part Number: The Outset
- Size: 4.83 Ounce (Pack of 1)
Erase expression lines and brighten eyes without the burning, with this results-driven eye cream for even the most sensitive skin. Baby those well-earned smile and laugh lines with a rich, vitamin-packed formula that can be used daily to minimize and blur creases near the eyes and mouth, leaving skin feeling nourished, firm, and smooth. This velvety formula contains a stable form of Vitamin C to gently brighten and hydrate like no other. The result is more nourished, plumper and smoother skin. Loved by celebrities, estheticians, and beauty editors (named best eye cream by Cosmopolitan!), it’s packed with clinically-proven clean ingredients and gentle botanical actives. Hyaluroset Complex delivers immediate and lasting moisture to nourish, brighten and smooth the skin; Irish Moss is rich in minerals, polysaccharides and micronutrients to nourish and hydrate; Ascorbyl Glucoside brightens and revitalizes the skin; Centella Asiatica Extract provides amino acids, beta carotene, and fatty acids to soothe and soften skin. Formulated for all genders, generations and skin types - including the most sensitive. (Always perform a patch test prior to using any skincare product if you are sensitive or allergy-prone.) Dermatologist tested, allergy tested, gluten free, nut allergen free, fragrance free, and pH balanced to reduce skin stress. Vegan, cruelty free and Leaping Bunny certified. The Outset is a member of 1% for the planet. Housed in a recyclable glass bottle. Carton is made from recyclable, FSC-certified paper. Separate pump before recycling, noting local recycling policies. The Outset is and is founded by global icon Scarlett Johansson and beauty entrepreneur Kate Foster as an alternative to the harsh products and complex routines that disrupted their sensitive skin. The Outset means the start, representing a radically gentle new beginning in clean performance skincare – delivering healthy, hydrated and glowing skin for all, minus the complication and stress.
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
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