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100% Satisfaction Guarantee
Amazing Value
Fast Shipping
Expert Customer Service
Terra Pure | Eco Botanics Shampoo, White Tea & ...
$55.76
=> Standard International Shipping from the United States to Canada costs CAD 9.99.
=> Orders are processed within 1-3 business days (excluding weekends and holidays).
=> Once your order ships, you will receive a confirmation email with tracking details.
=> Standard International Shipping: Estimated 10-15 business days within Canada.
=> Shipping times are estimates and may be affected by external factors such as weather, holidays, or customs delays.
=> We do not guarantee exact delivery dates, as delays may occur due to the shipping carrier.
=> A tracking number will be provided once your order ships.
=> Orders may be shipped from different fulfillment centers worldwide to ensure quality and affordability.
=> Shipments are delivered to most addresses, except P.O. Boxes.
=> In certain remote areas, additional delivery charges may apply, or you may need to pick up your package from the nearest service location of our shipping partner.
Order Modifications:
If you need to cancel or modify your order, please contact our customer support immediately.
Issues with Delivery:
If your order shows as delivered but you have not received it, please contact the shipping carrier directly to resolve the issue. For persistent problems, contact our customer service at cs@everymarket.ca.
Customer Support:
Our team is available 24/7 to assist you with any questions or concerns regarding your order. We are committed to ensuring a smooth shopping experience.
=> Duration: You have 30 days from receiving your item to initiate a return.
=> Condition: Items must be unworn, unwashed, with original tags and packaging intact.
=> Shipping Costs: Customers are responsible for return shipping costs.
=> Packaging: Ensure returned items are well-packaged to avoid damage during transit.
=> Tracking: Use a trackable and insured shipping method as we are not liable for items lost or damaged on return.
=> Initiating a Return: Contact us at cs@everymarket.ca to start your return. We will provide a return shipping label and instructions upon approval. Returns without prior approval will not be accepted.
=> Method: Returns must be sent back by mail to the address provided in the return instructions.
=> Defective Products: Return labels are provided for defective items.
=> Non-Defective Returns: Customers are responsible for obtaining their return shipping label.
=> Eligible Products: Returns are only accepted for items in new condition.
Certain items are not eligible for return:
=> Electronic devices after 30 days (e.g., computers, laptops, Kindles).
=> Gift cards, prepaid game cards.
=> Perishable goods, live insects, some jewelry, some health and personal care items.
=> Customized or personalized products.
=> Items with special shipping restrictions.
=> Window: Eligible products may be returned within 30 days of delivery for a refund.
=> Refund Method: Refunds are processed to the original payment method or as store credit for items purchased with gift cards.
=> Processing Time: Refunds are processed within 3-5 business days after we receive the return; please allow additional time for shipping and bank processing.
=> Inspect your order upon arrival and report any defects, damages, or incorrect items immediately to allow us to address the issue.
=> For claims, contact our support team with details of the issue.
=> For the quickest service, return your original item and place a new order for the desired product once your return is accepted.
For any further inquiries, feel free to contact our customer support team at cs@everymarket.ca
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