SunnyBay Microwave Heating Pad, Microwavable Heated Neck and Shoulder Wrap with Wide Neck Coverage, Hands-Free Moist Aromatherapy Hot or Cold Pack with Lavender, 26x5 Inches, Purple
- 3-IN-1 THERAPEUTIC NECK PILLOW: Relax tension, relieve soreness, and alleviate anxiety while resting your head against our spa neck warmer. Microwavable heating pads for neck and shoulders by SunnyBay can also function as ice packs or aromatherapy wraps as needed.
- WEIGHTED, MOIST PAIN RELIEF: Allow deep heat penetration via gentle compression of sore, swollen areas under the light weight of our microwavable neck wrap. Microwavable flaxseeds inside help maintain a moist surface, further enhancing heat radiation and effectiveness.
- OPTIMAL COVERAGE, MINIMAL BULK: Providing extra width at the back of the neck to cover all your sore spots while maintaining a slim, four-inch width for the rest of its length, we’ve specifically designed this neck heating pad for neck pain and shoulder issues.
- PLUSH AND FORM-CONFORMING: Give your tired joints and muscles a break while you rest against the luxuriously soft surface of our microwave heat pack. The plush fabric feels gentle on skin, while the moldable beanbag design adds to overall comfort.
- HANDS-FREE USAGE WITH ELASTIC LOOP: Enjoy the freedom of staying in motion while you treat your pain with our neck heating pad. Microwavable and non-electric, this wearable wrap has an elastic loop to secure it around your neck, while its light weight also helps it stay in place.
- Color: Lavender Wrap - Purple
- Manufacturer: BioMed DB Design, LLC
- Model Number: BioMed DB Design, LLC
- Package Quantity: 1
- Part Number: BioMed DB Design, LLC
- Size: Universal
INFUSED WITH LAVENDER: Reduce stress and relax your muscles at the same time. Our multi-use weighted heating pad is just what you need for your back, neck, and shoulder pain relief. Because our Sunny Bay Thermal Wraps delivers consistent moist heat and soothing aroma, you can use this heating pad as a shoulder heating pad, period relief, or a heat pad for back pain. LONG-LASTING HEAT THERAPY: Our SunnyBay wide neck heat wrap is filled with high-quality flax seeds providing long-lasting heat. Our soft fleece cover provides insulation, providing higher heat retention than other brands! PORTABLE & EASY TO USE: This neck wrap pillow is convenient to use with its ability to provide heat or cool your pains. Feeling stiff? Use our pillow (hot or cold) to provide relief to your strains and pains! PROTECTIVE & WASHABLE PILLOW COVER: Our heat pillow is made with high-quality products ensuring your safety at all times. Our microwavable heat pillow is protected by a thick fleece covering providing insulation while protecting your skin. Your safety is our first priority! REUSABLE & EASY-TO-CLEAN: Anti-pill fleece cover is soft and protects your skin while allowing the heat to soothe your tired and aching muscles and joints. To reuse your Sunny Bay Heating Neck Pillow, simply hand wash or machine wash the cover and tumble or air dry. Do not wash the bladder that is filled with seeds.
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
- 3-IN-1 THERAPEUTIC NECK PILLOW: Relax tension, relieve soreness, and alleviate anxiety while resting your head against our spa neck warmer. Microwavable heating pads for neck and shoulders by SunnyBay can also function as ice packs or aromatherapy wraps as needed.
- WEIGHTED, MOIST PAIN RELIEF: Allow deep heat penetration via gentle compression of sore, swollen areas under the light weight of our microwavable neck wrap. Microwavable flaxseeds inside help maintain a moist surface, further enhancing heat radiation and effectiveness.
- OPTIMAL COVERAGE, MINIMAL BULK: Providing extra width at the back of the neck to cover all your sore spots while maintaining a slim, four-inch width for the rest of its length, we’ve specifically designed this neck heating pad for neck pain and shoulder issues.
- PLUSH AND FORM-CONFORMING: Give your tired joints and muscles a break while you rest against the luxuriously soft surface of our microwave heat pack. The plush fabric feels gentle on skin, while the moldable beanbag design adds to overall comfort.
- HANDS-FREE USAGE WITH ELASTIC LOOP: Enjoy the freedom of staying in motion while you treat your pain with our neck heating pad. Microwavable and non-electric, this wearable wrap has an elastic loop to secure it around your neck, while its light weight also helps it stay in place.
- Color: Lavender Wrap - Purple
- Manufacturer: BioMed DB Design, LLC
- Model Number: BioMed DB Design, LLC
- Package Quantity: 1
- Part Number: BioMed DB Design, LLC
- Size: Universal
INFUSED WITH LAVENDER: Reduce stress and relax your muscles at the same time. Our multi-use weighted heating pad is just what you need for your back, neck, and shoulder pain relief. Because our Sunny Bay Thermal Wraps delivers consistent moist heat and soothing aroma, you can use this heating pad as a shoulder heating pad, period relief, or a heat pad for back pain. LONG-LASTING HEAT THERAPY: Our SunnyBay wide neck heat wrap is filled with high-quality flax seeds providing long-lasting heat. Our soft fleece cover provides insulation, providing higher heat retention than other brands! PORTABLE & EASY TO USE: This neck wrap pillow is convenient to use with its ability to provide heat or cool your pains. Feeling stiff? Use our pillow (hot or cold) to provide relief to your strains and pains! PROTECTIVE & WASHABLE PILLOW COVER: Our heat pillow is made with high-quality products ensuring your safety at all times. Our microwavable heat pillow is protected by a thick fleece covering providing insulation while protecting your skin. Your safety is our first priority! REUSABLE & EASY-TO-CLEAN: Anti-pill fleece cover is soft and protects your skin while allowing the heat to soothe your tired and aching muscles and joints. To reuse your Sunny Bay Heating Neck Pillow, simply hand wash or machine wash the cover and tumble or air dry. Do not wash the bladder that is filled with seeds.
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
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