Straand Halo Hydrator - Deep Conditioning Hair Mask for Dry Hair Repair & Dry Scalp Detox - Cooling Gel Mask with Hyaluronic Acid, Aloe Vera and Niacinamide to Help Soothe & Hydrate - (5 fl oz)
- For Shiny, Manageable Hair - Our Halo Hydrator is a cooling pre-wash treatment that delivers a surge of nourishing ingredients to support the skin-barrier and soothe your locks. It can be used as a hydrating hair mask for dry hair repair, or dry scalp care.
- Hydrating, Cooling Formula - Our cooling gel mask uses niacinamide to promote thick, healthy hair. Powerful antioxidants like Wastar Pink Berry also help deliver a full scalp detox to gently soothe redness and irritation, and leave your locks feeling soft and manageable.
- Rejuvenating Ingredients - The aloe vera and hyaluronic acid in this deep conditioning hair mask can help soothe even the most stressed out scalp, and will leave your tresses feeling supple all day long.
- How to Use - Apply this cooling mask directly to the scalp, sectioning the hair as needed to get to the root and massage it in. Leave on for 10 to 30 minutes, or for more serious hair care, sleep with the scalp mask in overnight. Rinse out thoroughly and follow with your preferred shampoo and conditioner. Use up to two times per week.
- The Straand Difference - We stand out with our scientific approach to hair care for women and men. Our Aussie-made hair products are vegan, cruelty-free, and packed with high-performing natural ingredients.
- Manufacturer: Straand
- Part Number: ST005
- Size: 5 Fl Oz
These days, it can be difficult to tell when you need a moisturizing hair mask to hydrate your locks or scalp. This is because many users may notice that their strands or ends have become brittle, or seem dehydrated, but don't always know that the key to healthy hair begins with a healthy scalp. Luckily for you, we've formulated our Halo Hydrator gel mask to serve as a nourishing scalp moisturizer, so it can help support your skin barrier and soothe dry hair right at the source. As a result, our formula works as a hydrating hair moisturizer that can also help provide itchy scalp relief, as active ingredients like niacinamide help these hair masks provide a surge of moisture to stressed out scalps. In turn, this hydration may also help relieve some of the frustrations that come with serious flaking and itching; and leave users with hair that feels more supple, and easy to manage. So if you'e curious to see how the Halo Hydrator can help you work towards your dreams of softer, shinier hair, give this formula a try for yourself today.
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
- For Shiny, Manageable Hair - Our Halo Hydrator is a cooling pre-wash treatment that delivers a surge of nourishing ingredients to support the skin-barrier and soothe your locks. It can be used as a hydrating hair mask for dry hair repair, or dry scalp care.
- Hydrating, Cooling Formula - Our cooling gel mask uses niacinamide to promote thick, healthy hair. Powerful antioxidants like Wastar Pink Berry also help deliver a full scalp detox to gently soothe redness and irritation, and leave your locks feeling soft and manageable.
- Rejuvenating Ingredients - The aloe vera and hyaluronic acid in this deep conditioning hair mask can help soothe even the most stressed out scalp, and will leave your tresses feeling supple all day long.
- How to Use - Apply this cooling mask directly to the scalp, sectioning the hair as needed to get to the root and massage it in. Leave on for 10 to 30 minutes, or for more serious hair care, sleep with the scalp mask in overnight. Rinse out thoroughly and follow with your preferred shampoo and conditioner. Use up to two times per week.
- The Straand Difference - We stand out with our scientific approach to hair care for women and men. Our Aussie-made hair products are vegan, cruelty-free, and packed with high-performing natural ingredients.
- Manufacturer: Straand
- Part Number: ST005
- Size: 5 Fl Oz
These days, it can be difficult to tell when you need a moisturizing hair mask to hydrate your locks or scalp. This is because many users may notice that their strands or ends have become brittle, or seem dehydrated, but don't always know that the key to healthy hair begins with a healthy scalp. Luckily for you, we've formulated our Halo Hydrator gel mask to serve as a nourishing scalp moisturizer, so it can help support your skin barrier and soothe dry hair right at the source. As a result, our formula works as a hydrating hair moisturizer that can also help provide itchy scalp relief, as active ingredients like niacinamide help these hair masks provide a surge of moisture to stressed out scalps. In turn, this hydration may also help relieve some of the frustrations that come with serious flaking and itching; and leave users with hair that feels more supple, and easy to manage. So if you'e curious to see how the Halo Hydrator can help you work towards your dreams of softer, shinier hair, give this formula a try for yourself today.
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
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