Quadra-Fire, Heat N Glo and Heatilator Junction Box
- HHT Junction Box - Plastic (4021-013)
- Gas Fireplace Junction Box
- Part # 4021-013
- Quadra-Fire
- Heat N Glo
- Color: Gray
- Manufacturer: HHT
- Model Number: 4021-013
- Package Quantity: 1
- Part Number: 4021-013
Replacement plastic junction box for Heat N Glo, Heatilator, Majestic, Monessen, Outdoor Lifestyles, and Quadra-Fire gas stoves, fireplaces and inserts. Fits the following models: Heat N Glo Gas Fireplaces: ESC-42ST GATEWAY LCOR-36TRB-IPI LCOR-HVB-IPI LCOR-HV-IPI PASSAGE - After serial # 002621631 PIER-36TR-IPI PIER-36TRB-IPI PIER-HVB-IPI PIER-HV-IPI PIER-PV-IPI PHOENIX42-IFT RCOR-36TRB-IPI RCOR-HV-IPI RED40ST RED40ST-NNN, RED40ST- NM & RED40ST-LM SOLARIS36-MR Solaris36-ST ST-36TR-IPI ST-36TRB-IPI ST-36TVB-IPI ST-550T-IPI ST-550TM-IPI ST-HVB-IPI ST-HV-IPI ST-PV-IPI 6000BE 6000BEC-IPI 6000BE-IPI 6000C 6000CBV-IPI 6000CF-OAK-IPI 6000C-IPI & 6000C-IPILP 6000CL-IPI-T & 6000CL-IPI-S 6000CLX-IPI-S & 6000CLX-IPI-T 6000CMOD-IPI 6000G 6000GBV 6000GBV-IPI 6000GCF-IPI 6000G-IPI 6000GL-IPI-R & 6000GL-IPI-S 6000GLX-IPI-R & 6000GLX-IPI-S 6000TRI-IPI - After serial # 002324002 6000TRI-SP 6000TR-OAK - After serial # 002324002 6000TR-OAK-IPI - After serial # 002324002 6000TRXI-IPI 6000TV-OAK - After serial # 002324021 6000TV-OAK-IPI - After serial # 002324021 6000PLUS 6100PLUS & 6100PLUS-LP 8000C & 8000C-LP 8000CBV-IPI 8000CF-OAK-IPI 8000C-IPI & 8000C-IPILP 8000CL-IPI-T & 8000CL-IPI-S 8000CLX-IPI-S & 8000CLX-IPI-T 8000CMOD-IPI 8000TRD - After serial # 002324001 8000TRD-IPI - After serial # 002324001 8000TR-OAK 8000TR-OAK-IPI 8000TVD - After serial # 002324001 8000TVD-IPI - After serial # 002324001 8000TV-OAK 8000TV-OAK-IPI BE-36-CIPI - After April 2004 BE-41C BE-41IPIC BRAVO - After Oct. 2004 BV4236DBI BV4842DBI CERONA-36 CERONA-42 CRESCENTII DV3732 DV3732SBi ESCAPE-36DV ESCAPE-42DV EVEREST - After serial # 5000 GEM-36 - After May 2004 GEM-36B GEM-42 - After May 2004 GEM-42B HE36CLX-S INFINITY LUX36 LUX42 LUX60 MEZZO36 MEZZO36ST MEZZO48 MEZZO48ST MEZZO60 MEZZO60ST MEZZO72 MEZZO72ST RED40 RED40-NNN, RED40-NM & RED40-LM RED60 SLR32 SLR (COSMO) SLR-B (COSMO) SLR-C (COSMO) SOHO24 SOHO24B SOULSTICE TRUE-36S, TRUE-36H & TRUE-36C TRUE-36S-IFT, TRUE-36TG-IFT, TRUE-36G-IFT TRUE-42S, TRUE-42H & TRUE-42C TRUE-42S-IFT, TRUE-42TG-IFT, TRUE-42G-IFT TRUE-50S, TRUE-50H & TRUE-50C TRUE-50S-IFT, TRUE-50H-IFT BE-36-CIPI - After April 2004 SL-36-ULTIMATE SL-350TRS-C - After serial # 0021080044 SL-350TRS-D SL-350TRS-IPI SL-550BE-B - After Dec. 2008 SL-550BE-IPI SL-550BE-IPI-B SL-550BE-M-IPI SL-550F SL-550METRO SL-550TR-D SL-550TR-E SL-550TR-IPI-D SL-550TR-IPI-E SL-550TR-IPI-E SL-550TRS-E SL-550TRS-IPI-D SL-550TRS-IPI-E SL-550TV-D SL-550TV-IPI-D SL-550TV-IPI-E SL-750F SL-750TR-D SL-750TR-E SL-750TR-IPI-D SL-750TR-IPI-E SL-750TRS-E SL-750TRSFHHIPI SL-750TRS-IPI-D SL-750TRS-IPI-E SL-750TV-D SL-750TV-IPI-D SL-750TV-IPI-E SL-950TR-D SL-950TR-E SL-950TR-IPI-D SL-950TR-IPI-E SL-950TV-D SL-950TV-IPI-D SL-950TV-IPI-E PALOMA PALOMA-MOD PRIMO48 PRIMO48ST PRIMO60 PRIMO60ST PRIMO72 PRIMO72ST TIARA I-IPI TIARAII-IPI TIARAP-IPI TIARAP-IPI-B TWILIGHT-II TWILIGHT-II-B Heatilator Gas Fireplaces: GBFL4136I GBST4336I GDCL4136I GDCR4136I GDFL4136 GDFL4136I GDST3831I GDST4336 GDST4336I GDST5244I ADVR3428 ADVR3428I & ADVR3428IL ADVT3428 ADVT3428I & ADVT3428IL AZTEC - After Oct. 2004 BRAVO - After Oct. 2004 BV4236DBI BV4842DBI CB4236IR CB4236MIR CB4842IR CB4842MIR CD4236IR & CD4236ILR CD4236IR-C & CD4236ILR-C CD4236MIR & CD4236MILR CD4236MR & CD4236MLR CD4236R & CD4236LR CD4842IR & CD4842ILR CD4842IR-C & CD4842ILR-C CD4842MIR & CD4842MILR CD4842MR & CD4842MLR CD4842R & CD4842LR CNXT70ET & CNXT70EH - After 18/03 CNXT70iH & CNXT70iT CNXT70iPLUS CNXT90ET & CNXT90EH - After 18/03 CNXT90iH & CNXT90iT CNXT4236IT & CNXT4236IH CNXT4236IT-C & CNXT4236IH-C CNXT4842IT & CNXT4842IH CNXT4842I-C & CNXT4842IH-T DV3732SBi EDV3633 EDV3633I & EDV3633IL GCBC60 & GCBC60L - After 27/03 GCBC60I & GCBC60LI GCBC80 & GCBC80L - After 27/03 GCBC80I & GCBC80LI GCDC60 & GCDC60F GCDC60i & GCDC60Li HEIR36T & HEIR36H HEIR36T-IFT & HEIR36H-IFT HEIR42T & HEIR42H HEIR42T-IFT & HEIR42H-IFT HEIR50T & HEIR50H HEIR50T-IFT & HEIR50H-IFT LEGACY42-IFT NB3630 NB3630I NB3630M NB3630MI NB3933 NB3933I NB3933M NB3933MI NB4236 NB4236I NB4236IPLUS & NB4236ILPLUS NB4236M NB4236MI NB4842 NB4842I NB4842M NB4842MI NBV3630 NBV3630I NBV3933 NBV3933I NBV4236 NBV4236I NBV4842 NBV4842I ND3630 & ND3630L ND3630I & ND3630IL ND3630M ND3630MI ND3933 & ND3933L ND3933I & ND3933IL ND3933M ND3933MI ND4236 & ND4236L ND4236I & ND4236IL ND4236M ND4236MI ND4842 & ND4842L ND4842I & ND4842IL ND4842M ND4842MI NDV3630 NDV3630I & NDV3630IL NDV3933 NDV3933I & NDV3933IL NDV4236 NDV4236I & NDV4236IL NDV4842 NDV4842I & NDV4842IL NEVO3630i NEVO4236i NNXT3933I & NNXT3933IL NNXT4236I & NNXT4236IL RAVE3012I RAVE4013I RAVE4013I-C Majestic Gas Fireplaces: ECHEL36IN-C ECHEL48IN-C ECHEL60IN-C ECHEL72IN-C JADE32IN-B JADE42IN-B JADE42IL-B MARQ36IN MARQ42IN MERC32 MERID36IN MERID36IL MERID42IN MERID42IL MERIDPLA36IN MERIDPLA36IL MERIDPLA42IL MERIDPLA42IN PEARL36PRIN QUARTZ32IN QUARTZ32IL QUARTZ36IN QUARTZ36IL QUARTZ42IN QUARTZ42IL Monessen Gas Fireplaces: AVFL60NIP AVFL60PIP LCUF32CR-B LCUF36CR-B LCUF42CR-B Outdoor Lifestyles Gas Fireplaces: TWILIGHT-II TWILIGHT-II-B TWILIGHT-II-C TWILIGHT-II-MOD Quadra-Fire Gas Fireplaces: QFP44-NG QV32B-A - After Dec. 2008 QV36A-FB (EXPRESSION) QV36B-A - After Dec. 2008 QV36DB QV36DB-A QV36DC-A QV-PIER-HV-IPI QV-ST-HV-IPI
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
- HHT Junction Box - Plastic (4021-013)
- Gas Fireplace Junction Box
- Part # 4021-013
- Quadra-Fire
- Heat N Glo
- Color: Gray
- Manufacturer: HHT
- Model Number: 4021-013
- Package Quantity: 1
- Part Number: 4021-013
Replacement plastic junction box for Heat N Glo, Heatilator, Majestic, Monessen, Outdoor Lifestyles, and Quadra-Fire gas stoves, fireplaces and inserts. Fits the following models: Heat N Glo Gas Fireplaces: ESC-42ST GATEWAY LCOR-36TRB-IPI LCOR-HVB-IPI LCOR-HV-IPI PASSAGE - After serial # 002621631 PIER-36TR-IPI PIER-36TRB-IPI PIER-HVB-IPI PIER-HV-IPI PIER-PV-IPI PHOENIX42-IFT RCOR-36TRB-IPI RCOR-HV-IPI RED40ST RED40ST-NNN, RED40ST- NM & RED40ST-LM SOLARIS36-MR Solaris36-ST ST-36TR-IPI ST-36TRB-IPI ST-36TVB-IPI ST-550T-IPI ST-550TM-IPI ST-HVB-IPI ST-HV-IPI ST-PV-IPI 6000BE 6000BEC-IPI 6000BE-IPI 6000C 6000CBV-IPI 6000CF-OAK-IPI 6000C-IPI & 6000C-IPILP 6000CL-IPI-T & 6000CL-IPI-S 6000CLX-IPI-S & 6000CLX-IPI-T 6000CMOD-IPI 6000G 6000GBV 6000GBV-IPI 6000GCF-IPI 6000G-IPI 6000GL-IPI-R & 6000GL-IPI-S 6000GLX-IPI-R & 6000GLX-IPI-S 6000TRI-IPI - After serial # 002324002 6000TRI-SP 6000TR-OAK - After serial # 002324002 6000TR-OAK-IPI - After serial # 002324002 6000TRXI-IPI 6000TV-OAK - After serial # 002324021 6000TV-OAK-IPI - After serial # 002324021 6000PLUS 6100PLUS & 6100PLUS-LP 8000C & 8000C-LP 8000CBV-IPI 8000CF-OAK-IPI 8000C-IPI & 8000C-IPILP 8000CL-IPI-T & 8000CL-IPI-S 8000CLX-IPI-S & 8000CLX-IPI-T 8000CMOD-IPI 8000TRD - After serial # 002324001 8000TRD-IPI - After serial # 002324001 8000TR-OAK 8000TR-OAK-IPI 8000TVD - After serial # 002324001 8000TVD-IPI - After serial # 002324001 8000TV-OAK 8000TV-OAK-IPI BE-36-CIPI - After April 2004 BE-41C BE-41IPIC BRAVO - After Oct. 2004 BV4236DBI BV4842DBI CERONA-36 CERONA-42 CRESCENTII DV3732 DV3732SBi ESCAPE-36DV ESCAPE-42DV EVEREST - After serial # 5000 GEM-36 - After May 2004 GEM-36B GEM-42 - After May 2004 GEM-42B HE36CLX-S INFINITY LUX36 LUX42 LUX60 MEZZO36 MEZZO36ST MEZZO48 MEZZO48ST MEZZO60 MEZZO60ST MEZZO72 MEZZO72ST RED40 RED40-NNN, RED40-NM & RED40-LM RED60 SLR32 SLR (COSMO) SLR-B (COSMO) SLR-C (COSMO) SOHO24 SOHO24B SOULSTICE TRUE-36S, TRUE-36H & TRUE-36C TRUE-36S-IFT, TRUE-36TG-IFT, TRUE-36G-IFT TRUE-42S, TRUE-42H & TRUE-42C TRUE-42S-IFT, TRUE-42TG-IFT, TRUE-42G-IFT TRUE-50S, TRUE-50H & TRUE-50C TRUE-50S-IFT, TRUE-50H-IFT BE-36-CIPI - After April 2004 SL-36-ULTIMATE SL-350TRS-C - After serial # 0021080044 SL-350TRS-D SL-350TRS-IPI SL-550BE-B - After Dec. 2008 SL-550BE-IPI SL-550BE-IPI-B SL-550BE-M-IPI SL-550F SL-550METRO SL-550TR-D SL-550TR-E SL-550TR-IPI-D SL-550TR-IPI-E SL-550TR-IPI-E SL-550TRS-E SL-550TRS-IPI-D SL-550TRS-IPI-E SL-550TV-D SL-550TV-IPI-D SL-550TV-IPI-E SL-750F SL-750TR-D SL-750TR-E SL-750TR-IPI-D SL-750TR-IPI-E SL-750TRS-E SL-750TRSFHHIPI SL-750TRS-IPI-D SL-750TRS-IPI-E SL-750TV-D SL-750TV-IPI-D SL-750TV-IPI-E SL-950TR-D SL-950TR-E SL-950TR-IPI-D SL-950TR-IPI-E SL-950TV-D SL-950TV-IPI-D SL-950TV-IPI-E PALOMA PALOMA-MOD PRIMO48 PRIMO48ST PRIMO60 PRIMO60ST PRIMO72 PRIMO72ST TIARA I-IPI TIARAII-IPI TIARAP-IPI TIARAP-IPI-B TWILIGHT-II TWILIGHT-II-B Heatilator Gas Fireplaces: GBFL4136I GBST4336I GDCL4136I GDCR4136I GDFL4136 GDFL4136I GDST3831I GDST4336 GDST4336I GDST5244I ADVR3428 ADVR3428I & ADVR3428IL ADVT3428 ADVT3428I & ADVT3428IL AZTEC - After Oct. 2004 BRAVO - After Oct. 2004 BV4236DBI BV4842DBI CB4236IR CB4236MIR CB4842IR CB4842MIR CD4236IR & CD4236ILR CD4236IR-C & CD4236ILR-C CD4236MIR & CD4236MILR CD4236MR & CD4236MLR CD4236R & CD4236LR CD4842IR & CD4842ILR CD4842IR-C & CD4842ILR-C CD4842MIR & CD4842MILR CD4842MR & CD4842MLR CD4842R & CD4842LR CNXT70ET & CNXT70EH - After 18/03 CNXT70iH & CNXT70iT CNXT70iPLUS CNXT90ET & CNXT90EH - After 18/03 CNXT90iH & CNXT90iT CNXT4236IT & CNXT4236IH CNXT4236IT-C & CNXT4236IH-C CNXT4842IT & CNXT4842IH CNXT4842I-C & CNXT4842IH-T DV3732SBi EDV3633 EDV3633I & EDV3633IL GCBC60 & GCBC60L - After 27/03 GCBC60I & GCBC60LI GCBC80 & GCBC80L - After 27/03 GCBC80I & GCBC80LI GCDC60 & GCDC60F GCDC60i & GCDC60Li HEIR36T & HEIR36H HEIR36T-IFT & HEIR36H-IFT HEIR42T & HEIR42H HEIR42T-IFT & HEIR42H-IFT HEIR50T & HEIR50H HEIR50T-IFT & HEIR50H-IFT LEGACY42-IFT NB3630 NB3630I NB3630M NB3630MI NB3933 NB3933I NB3933M NB3933MI NB4236 NB4236I NB4236IPLUS & NB4236ILPLUS NB4236M NB4236MI NB4842 NB4842I NB4842M NB4842MI NBV3630 NBV3630I NBV3933 NBV3933I NBV4236 NBV4236I NBV4842 NBV4842I ND3630 & ND3630L ND3630I & ND3630IL ND3630M ND3630MI ND3933 & ND3933L ND3933I & ND3933IL ND3933M ND3933MI ND4236 & ND4236L ND4236I & ND4236IL ND4236M ND4236MI ND4842 & ND4842L ND4842I & ND4842IL ND4842M ND4842MI NDV3630 NDV3630I & NDV3630IL NDV3933 NDV3933I & NDV3933IL NDV4236 NDV4236I & NDV4236IL NDV4842 NDV4842I & NDV4842IL NEVO3630i NEVO4236i NNXT3933I & NNXT3933IL NNXT4236I & NNXT4236IL RAVE3012I RAVE4013I RAVE4013I-C Majestic Gas Fireplaces: ECHEL36IN-C ECHEL48IN-C ECHEL60IN-C ECHEL72IN-C JADE32IN-B JADE42IN-B JADE42IL-B MARQ36IN MARQ42IN MERC32 MERID36IN MERID36IL MERID42IN MERID42IL MERIDPLA36IN MERIDPLA36IL MERIDPLA42IL MERIDPLA42IN PEARL36PRIN QUARTZ32IN QUARTZ32IL QUARTZ36IN QUARTZ36IL QUARTZ42IN QUARTZ42IL Monessen Gas Fireplaces: AVFL60NIP AVFL60PIP LCUF32CR-B LCUF36CR-B LCUF42CR-B Outdoor Lifestyles Gas Fireplaces: TWILIGHT-II TWILIGHT-II-B TWILIGHT-II-C TWILIGHT-II-MOD Quadra-Fire Gas Fireplaces: QFP44-NG QV32B-A - After Dec. 2008 QV36A-FB (EXPRESSION) QV36B-A - After Dec. 2008 QV36DB QV36DB-A QV36DC-A QV-PIER-HV-IPI QV-ST-HV-IPI
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
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