Pixie Menstrual Cup - No Metals or Toxins - 100% Medical-Grade Silicone - Ranked 1 for The Most Soft Reusable Period Cup - Wear 12 Hours - Tampon Alternative - Buy One We Give One (XL)
- PERIOD FREEDOM. Pixie Cup is a reusable silicone cup that collects your monthly menstrual flow. Inserted similarly to a tampon, Pixie Cup sits in the vaginal canal comfortably with no odor, leaks or risk of TSS.
- ECO-RESPONSIBLE. Holding the capacity of 3+ super tampons, you can wear Pixie Cups for 12 hours before emptying. Plus, it lasts for 10 years, meaning more money in your pocket and less plastic in landfills!
- 100% Medical-Grade Silicone. Free from metals, BPA, PFAS, latex, phthalates, and toxins, you can wear the cup that is incredibly comfortable and unquestionably reliable. Run, sleep, swim, and dance on your period without fear of leaks, tampon pain, or pad irritation.
- NO-STRESS SIZING. If the first size you order isn’t exactly what you need, reach out! We’ll help you troubleshoot and send you another size for free.
- BUY ONE, GIVE ONE. Every time you purchase a Pixie Cup, a cup is donated to a woman in need. We’ve donated 274,000+ Pixie Cups so far!
- MARK OF COMMITMENT. Each Pixie Cup is inscribed with Acts 20:35, the scripture verse that inspires our Buy One, Give One program.
- WORLD’S BEST CUSTOMER SERVICE. We back all of our products with a 100% Satisfaction Guarantee. If a product doesn’t work out like you hoped, email or text us! We will send you a new product or issue you a refund.
- Color: Forest Green
- Manufacturer: Pixie Cup
- Model Number: 4332402331
- Package Quantity: 1
- Part Number: XL_062122_NewDiscStemPullTabSeal
- Size: X-Large (Pack of 1)
- Style: Firm - X Large
We’re sure you’ve heard this news; tampons are out and cups are in. Dear friend, meet The Pixie Cup. It’s your key to a leak free, brilliant, I-can’t-stop-smiling-and-leaping-for-joy period! We cannot wait to take this new journey with you! Trying something new can be hard. We get it and that’s why we’re here to help you along the way. Our customer service team is top notch and there to answer any questions you might have. Trust us, nothing is TMI for us. You can wear your Pixie Cup for 12 hours without emptying it and guess what? Our cups are reusable for up to 10 years! One last thing, when you buy a cup, we also give a cup to a woman in need. Thank you for helping us fight period poverty around the world.
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
- PERIOD FREEDOM. Pixie Cup is a reusable silicone cup that collects your monthly menstrual flow. Inserted similarly to a tampon, Pixie Cup sits in the vaginal canal comfortably with no odor, leaks or risk of TSS.
- ECO-RESPONSIBLE. Holding the capacity of 3+ super tampons, you can wear Pixie Cups for 12 hours before emptying. Plus, it lasts for 10 years, meaning more money in your pocket and less plastic in landfills!
- 100% Medical-Grade Silicone. Free from metals, BPA, PFAS, latex, phthalates, and toxins, you can wear the cup that is incredibly comfortable and unquestionably reliable. Run, sleep, swim, and dance on your period without fear of leaks, tampon pain, or pad irritation.
- NO-STRESS SIZING. If the first size you order isn’t exactly what you need, reach out! We’ll help you troubleshoot and send you another size for free.
- BUY ONE, GIVE ONE. Every time you purchase a Pixie Cup, a cup is donated to a woman in need. We’ve donated 274,000+ Pixie Cups so far!
- MARK OF COMMITMENT. Each Pixie Cup is inscribed with Acts 20:35, the scripture verse that inspires our Buy One, Give One program.
- WORLD’S BEST CUSTOMER SERVICE. We back all of our products with a 100% Satisfaction Guarantee. If a product doesn’t work out like you hoped, email or text us! We will send you a new product or issue you a refund.
- Color: Forest Green
- Manufacturer: Pixie Cup
- Model Number: 4332402331
- Package Quantity: 1
- Part Number: XL_062122_NewDiscStemPullTabSeal
- Size: X-Large (Pack of 1)
- Style: Firm - X Large
We’re sure you’ve heard this news; tampons are out and cups are in. Dear friend, meet The Pixie Cup. It’s your key to a leak free, brilliant, I-can’t-stop-smiling-and-leaping-for-joy period! We cannot wait to take this new journey with you! Trying something new can be hard. We get it and that’s why we’re here to help you along the way. Our customer service team is top notch and there to answer any questions you might have. Trust us, nothing is TMI for us. You can wear your Pixie Cup for 12 hours without emptying it and guess what? Our cups are reusable for up to 10 years! One last thing, when you buy a cup, we also give a cup to a woman in need. Thank you for helping us fight period poverty around the world.
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
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