OUAI Thick Hair Mask - Hair Treatment Masque with Almond Oil, Olive Oil, & Hydrolyzed Keratin to Restore Damaged Hair - Phthalate & Paraben Free Hair Masque (8 fl oz)
- The Hair Repair You've Been Searching For - A rich and effective hair mask that will leave you feeling smoother, softer and stronger after just one treatment. This damaged hair treatment heals split ends and makes hair more resistant to future damage.
- Like A Virgin Hair - Whether you've got straight, wavy, curly or coiled hair, this hydrating hair mask repairs it all. Ilipe and shea butters help to condition dry hair while a blend of almond, olive, and macadamia oils soften, smooth and add hair shine. Hydrolyzed keratin is added to help prevent breakage and tame flyaways like no other anti-frizz hair products will.
- OUAI Means Yes - In that casual Parisian way. OUAI is about being better IRL. It's about having honest conversations with our community. It's about letting go of unrealistic expectations and embracing your imperfections.
- Made For Effortless Routines - All OUAI hair care products including this hair mask for damaged hair are carefully crafted to cut styling time and nourish your hair health. We put the good stuff in and leave the bad stuff out, without ever sacrificing quality.
- Live Life Your OUAI - OUAI offers luxury hair products at affordable prices that are user-friendly — no glam squad needed. Squeeze out excess water from freshly cleansed hair. Apply a quarter-size amount of the hair repair mask, starting from the ends and working to the roots. Chill out for 5 minutes, then rinse with cool water to lock in moisture and shine.
- Color: Multicoloured
- Manufacturer: OUAI
- Model Number: 4629
- Part Number: 4629
- Size: 8 Fl Oz (Pack of 1)
- Style: Thick
Turn the moisture all the OUAI up with this rich deep conditioning hair mask for thick hair that delivers major moisture, damage repair, and Shine in minutes.
Perfect For
Damage/Split Ends/Breakage | Dryness | Frizz
Looking for a moisturizing hair mask that heals, not hides, everything your hair has been through? Mask and you shall receive. This rich, buttery hair mask for curly hair restores moisture, fights frizz, repairs damage, and prevents breakage for thick hair after just one use. Packed with a rich blend of illipe and shea butters, almond, olive, and macadamia oils plus hydrolyzed keratin, it leaves hair extra smooth, manageable, and shiny.
Is this recyclable? Yes, I am fully recyclable!
How To Use
Squeeze out excess water from freshly cleansed hair. Apply a quarter-size amount, starting from the ends and working to the roots. Chill out for 5 minutes, then rinse with cool water to lock in moisture and Shine.
Can I wear the masque overnight?
Absolutely! To use as an overnight hair mask, first, make sure hair does not have any product on it. Use a spray bottle to make your hair slightly damp. Apply from ends to mid-shaft. Use a wide tooth comb to distribute through hair. Let dry for about 5 minutes. Place hair in a bun, use a sleeping bonnet if you like. Rinse in the morning. Shampoo scalp. Hair conditioner is optional.
Key Ingredients: Lillipe butter, shea butter, blend of almond, olive, & macadamia oils, hydrolyzed keratin
As always, all our products are cruelty-free, gluten-free, paraben-free, phthalate-free, SLS-free & SLES-free
The Scent:
Melrose Place
A one-OUAI ticket to L.A., Melrose Place has a velvety-rich rose scent infused with a swoon-worthy blend of bergamot, lychee, white musk, champagne, and more.
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
- The Hair Repair You've Been Searching For - A rich and effective hair mask that will leave you feeling smoother, softer and stronger after just one treatment. This damaged hair treatment heals split ends and makes hair more resistant to future damage.
- Like A Virgin Hair - Whether you've got straight, wavy, curly or coiled hair, this hydrating hair mask repairs it all. Ilipe and shea butters help to condition dry hair while a blend of almond, olive, and macadamia oils soften, smooth and add hair shine. Hydrolyzed keratin is added to help prevent breakage and tame flyaways like no other anti-frizz hair products will.
- OUAI Means Yes - In that casual Parisian way. OUAI is about being better IRL. It's about having honest conversations with our community. It's about letting go of unrealistic expectations and embracing your imperfections.
- Made For Effortless Routines - All OUAI hair care products including this hair mask for damaged hair are carefully crafted to cut styling time and nourish your hair health. We put the good stuff in and leave the bad stuff out, without ever sacrificing quality.
- Live Life Your OUAI - OUAI offers luxury hair products at affordable prices that are user-friendly — no glam squad needed. Squeeze out excess water from freshly cleansed hair. Apply a quarter-size amount of the hair repair mask, starting from the ends and working to the roots. Chill out for 5 minutes, then rinse with cool water to lock in moisture and shine.
- Color: Multicoloured
- Manufacturer: OUAI
- Model Number: 4629
- Part Number: 4629
- Size: 8 Fl Oz (Pack of 1)
- Style: Thick
Turn the moisture all the OUAI up with this rich deep conditioning hair mask for thick hair that delivers major moisture, damage repair, and Shine in minutes.
Perfect For
Damage/Split Ends/Breakage | Dryness | Frizz
Looking for a moisturizing hair mask that heals, not hides, everything your hair has been through? Mask and you shall receive. This rich, buttery hair mask for curly hair restores moisture, fights frizz, repairs damage, and prevents breakage for thick hair after just one use. Packed with a rich blend of illipe and shea butters, almond, olive, and macadamia oils plus hydrolyzed keratin, it leaves hair extra smooth, manageable, and shiny.
Is this recyclable? Yes, I am fully recyclable!
How To Use
Squeeze out excess water from freshly cleansed hair. Apply a quarter-size amount, starting from the ends and working to the roots. Chill out for 5 minutes, then rinse with cool water to lock in moisture and Shine.
Can I wear the masque overnight?
Absolutely! To use as an overnight hair mask, first, make sure hair does not have any product on it. Use a spray bottle to make your hair slightly damp. Apply from ends to mid-shaft. Use a wide tooth comb to distribute through hair. Let dry for about 5 minutes. Place hair in a bun, use a sleeping bonnet if you like. Rinse in the morning. Shampoo scalp. Hair conditioner is optional.
Key Ingredients: Lillipe butter, shea butter, blend of almond, olive, & macadamia oils, hydrolyzed keratin
As always, all our products are cruelty-free, gluten-free, paraben-free, phthalate-free, SLS-free & SLES-free
The Scent:
Melrose Place
A one-OUAI ticket to L.A., Melrose Place has a velvety-rich rose scent infused with a swoon-worthy blend of bergamot, lychee, white musk, champagne, and more.
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
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