OUAI Anti Dandruff Shampoo - Soothing Salicylic Acid Shampoo for Flaky, Dry and Itchy Scalp - Reduces Itching, Redness and Irritation - Sulfate Free Scalp Care (10 Fl Oz)
- Stop Flaking on Your Plans - Ready for a healthier scalp? This anti-dandruff shampoo is formulated with Salicylic Acid to fight flakes and propanediol caprylate to provide soothing relief for irritated and dry scalp.
- Clinically Proven to Fight Flakes & Soothe Scalps - 100% of participants using our shampoo for dandruff agreed: Less flaking, less itching, less irritation.* *According to a clinical study of 25 participants after 28 days of use.
- OUAI Means Yes - In that casual Parisian way. OUAI is about being better IRL. It's about having honest conversations with our community. It's about letting go of unrealistic expectations and embracing your imperfections.
- Made For Effortless Routines - All OUAI hair care products including this sulfate-free shampoo are carefully crafted to cut styling time and nourish your hair health. We put the good stuff in and leave the bad stuff out, without ever sacrificing quality.
- Live Life Your OUAI - OUAI offers luxury hair products at affordable prices that are user-friendly — no glam squad needed. Wet your hair, lather up with our hydrating shampoo, leave on for 5 minutes, and rinse clean. Follow up with your favorite OUAI conditioner for clean, smooth hair.
- Color: No Color
- Manufacturer: OUAI-Women's
- Model Number: 2632826
- Part Number: FG-0140-A-00
- Size: 10 Fl Oz (Pack of 1)
Stop flaking on your plans. This gentle hair shampoo formulated with salicylic acid helps reduce flaking, itching, and irritation associated with dandruff while leaving hair feeling clean and soft.
Perfect For
Flaking | Dry Scalps | Soothing
Flaking happens, but don’t make it a habit. Our new 2% Salicylic Acid shampoo for scalp fights flakes, itching and irritation from dandruff and soothes dry scalps. 100% of participants agreed they see less flakes on their scalp and hair.* This is not your average shampoo for dry scalp. And did we mention it's a color safe dandruff shampoo, too? So, what are you OUAI-ting for? Do More Than Drugstore™
After 28 days of use,
100% of participants agreed they see less flakes on their scalp and hair.
100% of participants agreed their scalp feels noticeably healthier.
100% of participants agreed OUAI Anti-Dandruff Shampoo for women helps reduce the appearance of flaking associated with dandruff.
100% of participants agreed OUAI Anti-dandruff shampoo for women reduces the appearance of flakiness.
100% of participants agreed Anti-Dandruff Shampoo helps reduce irritation associated with dandruff.
100% of participants agreed their scalp feels less itchy.
100% of participants agreed their scalp feels less irritated.
*According to a clinical study of 25 participants
How To Use: For external use only. Avoid contact with the eyes. If contact occurs, rinse thoroughly with water. Wet hair. Apply the dry scalp shampoo directly to the scalp. Work into a lather, focusing on the scalp. Leave on for five minutes. Rinse thoroughly. Follow with your favorite OUAI conditioner. For best results use at least twice a week or as directed by a doctor. If condition worsens or does not improve after regular use of this product as directed, consult a doctor.
Shipping Summary:
We currently ship exclusively to addresses within the Canada.
Standard International Shipping from the United States to Canada costs CAD 14.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post or UPS for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
- Stop Flaking on Your Plans - Ready for a healthier scalp? This anti-dandruff shampoo is formulated with Salicylic Acid to fight flakes and propanediol caprylate to provide soothing relief for irritated and dry scalp.
- Clinically Proven to Fight Flakes & Soothe Scalps - 100% of participants using our shampoo for dandruff agreed: Less flaking, less itching, less irritation.* *According to a clinical study of 25 participants after 28 days of use.
- OUAI Means Yes - In that casual Parisian way. OUAI is about being better IRL. It's about having honest conversations with our community. It's about letting go of unrealistic expectations and embracing your imperfections.
- Made For Effortless Routines - All OUAI hair care products including this sulfate-free shampoo are carefully crafted to cut styling time and nourish your hair health. We put the good stuff in and leave the bad stuff out, without ever sacrificing quality.
- Live Life Your OUAI - OUAI offers luxury hair products at affordable prices that are user-friendly — no glam squad needed. Wet your hair, lather up with our hydrating shampoo, leave on for 5 minutes, and rinse clean. Follow up with your favorite OUAI conditioner for clean, smooth hair.
- Color: No Color
- Manufacturer: OUAI-Women's
- Model Number: 2632826
- Part Number: FG-0140-A-00
- Size: 10 Fl Oz (Pack of 1)
Stop flaking on your plans. This gentle hair shampoo formulated with salicylic acid helps reduce flaking, itching, and irritation associated with dandruff while leaving hair feeling clean and soft.
Perfect For
Flaking | Dry Scalps | Soothing
Flaking happens, but don’t make it a habit. Our new 2% Salicylic Acid shampoo for scalp fights flakes, itching and irritation from dandruff and soothes dry scalps. 100% of participants agreed they see less flakes on their scalp and hair.* This is not your average shampoo for dry scalp. And did we mention it's a color safe dandruff shampoo, too? So, what are you OUAI-ting for? Do More Than Drugstore™
After 28 days of use,
100% of participants agreed they see less flakes on their scalp and hair.
100% of participants agreed their scalp feels noticeably healthier.
100% of participants agreed OUAI Anti-Dandruff Shampoo for women helps reduce the appearance of flaking associated with dandruff.
100% of participants agreed OUAI Anti-dandruff shampoo for women reduces the appearance of flakiness.
100% of participants agreed Anti-Dandruff Shampoo helps reduce irritation associated with dandruff.
100% of participants agreed their scalp feels less itchy.
100% of participants agreed their scalp feels less irritated.
*According to a clinical study of 25 participants
How To Use: For external use only. Avoid contact with the eyes. If contact occurs, rinse thoroughly with water. Wet hair. Apply the dry scalp shampoo directly to the scalp. Work into a lather, focusing on the scalp. Leave on for five minutes. Rinse thoroughly. Follow with your favorite OUAI conditioner. For best results use at least twice a week or as directed by a doctor. If condition worsens or does not improve after regular use of this product as directed, consult a doctor.
Shipping Summary:
We currently ship exclusively to addresses within the Canada.
Standard International Shipping from the United States to Canada costs CAD 14.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post or UPS for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
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