NEOGEN x JOAN KIM Vita Duo Cream Joan Day & Joan Night (100 g / 3.52 Oz) – Brightening & Hydrating & Soothing Day and Night Cream with Vitamin C, Green Tea and Lavender – Korean Skin Care
- ROUND-THE-CLOCK HYDRATION. Get that happy-skin feeling morning and night with Neogen x Joan Kim Vita Duo 2-in-1 face lotion! Crafted with renowned beauty influencer Joan Kim, this dual formula delivers intensive moisturization for visibly radiant and supple skin, ensuring your skin feel confident and hydrated all day long.
- DAY: NOURISHING SKIN MOISTURIZER. The Neogen x Joan Kim Vita Duo Daily Face Moisturizer Cream combines Vitamin C, Green Tea and a 2% Vita C Complex to revitalize your skin, unveiling a radiant complexion. Enriched with 10,000ppm Green Tea Extract, it deeply hydrates and soothes your skin, creating the perfect canvas for makeup!
- NIGHT: INTENSIVE OVERNIGHT RENEWAL. What's more? The Neogen x Joan Kim Vita Duo Night Face Cream is your nightly dose of happy skin vibes! Fortified with Vitamin E, 10,000ppm of Lavender and 2% Vita E Complex, this dewy skin cream works tirelessly while you rest, deeply nourishing your skin, so you wake up to a complexion that's visibly revitalized.
- DUAL CREAM SYSTEM FORMULA. Featuring a creamy and gel-textured dual cream system formula, this day and night moisturizer deeply hydrates and nourishes, fortifying the skin's barrier with botanical extracts and essential oils, leaving your complexion refreshed, radiant, and enveloped in the soothing aroma of Lavender and Bergamot.
- ECO-CONCIOUS GENTLE BEAUTY. Keep that smile shining with our happy-making moisturizing cream, free from paraben, artificial fragrance and color! Our containers are refillable and recyclable making it sustainable and our formulas undergo no animal trials. This oh-so-friendly facial cream has got your skin and the plant covered!
- Color: Green
- Manufacturer: OUTIN FUTURES CORP.
- Model Number: NVDOC
- Package Quantity: 1
- Part Number: NVDOC
- Size: 3.52 Ounce (Pack of 1)
- Style: Vita Duo Cream
Say hello to your new skincare bestie: the Neogen x Joan Kim Vita Duo Day and Night Moisturizer for Face!
This dynamic duo is here to give your skin the care it deserves, morning and night. Start your day with the Vita Duo Day Hydrating Face Cream Skin Barrier Repair, packed with Vitamin C and a special Vita C Complex that'll have your skin radiant like never before. Plus, with 10,000ppm Green Tea Extract, it's like a refreshing sip of hydration for your face, prepping it perfectly for your makeup routine.
But wait, there's more! When it's time to wind down, reach for the Vita Duo Night Face Moisturizer Hydrating Gel Cream. Infused with Lavender and Vitamin E, this dreamy cream works its magic, leaving you to wake up to a complexion that's positively beaming. Its gel-like texture sinks right in, giving your skin the love it needs without any greasy residue. And did we mention the calming Lavender and Bergamot scent? It's like a little slice of relaxation before bedtime!
And because we care about both your skin and the planet, our containers are refillable and recyclable, so you can feel good about your skincare routine. With Neogen x Joan Kim Vita Duo Day and Night Skin Repair Face Cream, you're not just getting great skincare – you're getting a friendly companion that'll have your back (and your face) all day long!
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
- ROUND-THE-CLOCK HYDRATION. Get that happy-skin feeling morning and night with Neogen x Joan Kim Vita Duo 2-in-1 face lotion! Crafted with renowned beauty influencer Joan Kim, this dual formula delivers intensive moisturization for visibly radiant and supple skin, ensuring your skin feel confident and hydrated all day long.
- DAY: NOURISHING SKIN MOISTURIZER. The Neogen x Joan Kim Vita Duo Daily Face Moisturizer Cream combines Vitamin C, Green Tea and a 2% Vita C Complex to revitalize your skin, unveiling a radiant complexion. Enriched with 10,000ppm Green Tea Extract, it deeply hydrates and soothes your skin, creating the perfect canvas for makeup!
- NIGHT: INTENSIVE OVERNIGHT RENEWAL. What's more? The Neogen x Joan Kim Vita Duo Night Face Cream is your nightly dose of happy skin vibes! Fortified with Vitamin E, 10,000ppm of Lavender and 2% Vita E Complex, this dewy skin cream works tirelessly while you rest, deeply nourishing your skin, so you wake up to a complexion that's visibly revitalized.
- DUAL CREAM SYSTEM FORMULA. Featuring a creamy and gel-textured dual cream system formula, this day and night moisturizer deeply hydrates and nourishes, fortifying the skin's barrier with botanical extracts and essential oils, leaving your complexion refreshed, radiant, and enveloped in the soothing aroma of Lavender and Bergamot.
- ECO-CONCIOUS GENTLE BEAUTY. Keep that smile shining with our happy-making moisturizing cream, free from paraben, artificial fragrance and color! Our containers are refillable and recyclable making it sustainable and our formulas undergo no animal trials. This oh-so-friendly facial cream has got your skin and the plant covered!
- Color: Green
- Manufacturer: OUTIN FUTURES CORP.
- Model Number: NVDOC
- Package Quantity: 1
- Part Number: NVDOC
- Size: 3.52 Ounce (Pack of 1)
- Style: Vita Duo Cream
Say hello to your new skincare bestie: the Neogen x Joan Kim Vita Duo Day and Night Moisturizer for Face!
This dynamic duo is here to give your skin the care it deserves, morning and night. Start your day with the Vita Duo Day Hydrating Face Cream Skin Barrier Repair, packed with Vitamin C and a special Vita C Complex that'll have your skin radiant like never before. Plus, with 10,000ppm Green Tea Extract, it's like a refreshing sip of hydration for your face, prepping it perfectly for your makeup routine.
But wait, there's more! When it's time to wind down, reach for the Vita Duo Night Face Moisturizer Hydrating Gel Cream. Infused with Lavender and Vitamin E, this dreamy cream works its magic, leaving you to wake up to a complexion that's positively beaming. Its gel-like texture sinks right in, giving your skin the love it needs without any greasy residue. And did we mention the calming Lavender and Bergamot scent? It's like a little slice of relaxation before bedtime!
And because we care about both your skin and the planet, our containers are refillable and recyclable, so you can feel good about your skincare routine. With Neogen x Joan Kim Vita Duo Day and Night Skin Repair Face Cream, you're not just getting great skincare – you're getting a friendly companion that'll have your back (and your face) all day long!
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
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