Neck Brace for Neck Pain Relief, Cervical Collar for Sleeping, Soft Foam Neck Support Relieves Pain & Pressure in Spine, Wraps Keep Vertebrae Stable and Aligned (3.5" Depth Collar, L)
- 【 Neck Brace for Pain Relief 】 Neck brace supports the jaw and neck while limiting mobility to help relieve pain and pressure in the cervical spine. Reduce neck fatigue and pain, and promote recovery after surgery and neck injuries.
- 【 Ergonomic Cervical Collar 】 According to the ergonomic design, the lower jaw adopts the bevel "V" shape, which fits the curve of the neck better, firmly supports the neck, reduces the neck pressure and improves the wearing comfort.
- 【 Adjustable neck brace 】 The soft neck brace is designed with Velcro straps that do not stick to your hair, allowing you to freely adjust the length of the cervical brace according to your needs and prevent pain caused by swinging.
- 【High Quality Composite Material】The neck brace is made of high quality high elastic sponge foam material. Keep your neck dry with breathable material. Good skin-friendliness allows you to use it comfortably for a long time. Can be used while working, resting or reading.
- 【 Free choice 】 Neck support 3 kinds of neck height and neck circumference, please carefully measure your neck circumference and neck height before buying, and choose the size according to the size table.
- Manufacturer: SoftSense
- Size: 3.5" Middle Height
Our neck brace supports the jaw and neck while limiting mobility to help relieve pain and pressure in the cervical spine, help reduce the pressure on the nerve, help neck posture, neck pain and neck fatigue. This neck collar can be used for at home therapy, self-chiropractic care for posture corrections or neck stretcher. How to use? Step 1. Open both sides of the brace outwards. Step 2. Look straight ahead, with chin and jaw line parallel to the floor. Position the top/center of the collar directly under your chin, so it supports the jawbone. Your chin should not slip down into the collar. Step 3. Hold it firmly with both hands, push one side of the panel to the neck, and then fix the right side Velcro strip to the left side neck brace. If you feel that the neck brace cannot fit your neck tightly, you can stick the right side of the neck brace to the sticking strip on the left side of the neck brace so that the Velcro on the right side of the neck brace protrudes from the left neck brace to make the size The smallest. You can adjust the Velcro to the best position according to the comfortable tightness of the neck. Note: 1. We recommend proper use for 1-2 hours first, and gradually extend the time to half a day to a day after ensuring that the body adapts. 2. If you have neck allergies, unidentified skin lumps or skin swelling ulcers and other symptoms, please consult a doctor first. 3.When washing, wipe off the stains on the neck brace with water or a damp towel. Do not wash it completely with water, and then store it in a ventilated and dry place to prevent sun exposure. When washing, the color may be transferred, so please do not wash with other items.
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
- 【 Neck Brace for Pain Relief 】 Neck brace supports the jaw and neck while limiting mobility to help relieve pain and pressure in the cervical spine. Reduce neck fatigue and pain, and promote recovery after surgery and neck injuries.
- 【 Ergonomic Cervical Collar 】 According to the ergonomic design, the lower jaw adopts the bevel "V" shape, which fits the curve of the neck better, firmly supports the neck, reduces the neck pressure and improves the wearing comfort.
- 【 Adjustable neck brace 】 The soft neck brace is designed with Velcro straps that do not stick to your hair, allowing you to freely adjust the length of the cervical brace according to your needs and prevent pain caused by swinging.
- 【High Quality Composite Material】The neck brace is made of high quality high elastic sponge foam material. Keep your neck dry with breathable material. Good skin-friendliness allows you to use it comfortably for a long time. Can be used while working, resting or reading.
- 【 Free choice 】 Neck support 3 kinds of neck height and neck circumference, please carefully measure your neck circumference and neck height before buying, and choose the size according to the size table.
- Manufacturer: SoftSense
- Size: 3.5" Middle Height
Our neck brace supports the jaw and neck while limiting mobility to help relieve pain and pressure in the cervical spine, help reduce the pressure on the nerve, help neck posture, neck pain and neck fatigue. This neck collar can be used for at home therapy, self-chiropractic care for posture corrections or neck stretcher. How to use? Step 1. Open both sides of the brace outwards. Step 2. Look straight ahead, with chin and jaw line parallel to the floor. Position the top/center of the collar directly under your chin, so it supports the jawbone. Your chin should not slip down into the collar. Step 3. Hold it firmly with both hands, push one side of the panel to the neck, and then fix the right side Velcro strip to the left side neck brace. If you feel that the neck brace cannot fit your neck tightly, you can stick the right side of the neck brace to the sticking strip on the left side of the neck brace so that the Velcro on the right side of the neck brace protrudes from the left neck brace to make the size The smallest. You can adjust the Velcro to the best position according to the comfortable tightness of the neck. Note: 1. We recommend proper use for 1-2 hours first, and gradually extend the time to half a day to a day after ensuring that the body adapts. 2. If you have neck allergies, unidentified skin lumps or skin swelling ulcers and other symptoms, please consult a doctor first. 3.When washing, wipe off the stains on the neck brace with water or a damp towel. Do not wash it completely with water, and then store it in a ventilated and dry place to prevent sun exposure. When washing, the color may be transferred, so please do not wash with other items.
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
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