Mora Ceramics 8oz Cappuccino Mug Set of 4 - Ceramic Coffee Cups with Saucers - Microwave and Dishwasher Safe, Perfect For Tea, Espresso, Latte - Porcelain Mugs for Kitchen or Cafe - Vanilla White
- IT’S TIME TO HIT PAUSE: This is more than a cup and saucer. Mora is Latin for "Pause", acting as a reminder to slow down in your amazing life. You are always being told to do more, to go faster, to be better, but it's time for you to slow down and practice self care. Your Mora mug can help you do that. Whether you are brewing fresh espresso, tea, or anything else, every time you use Mora it's a reminder to hit pause, give yourself some me time, and be mindful.
- LEAD FREE ALL NATURAL GLAZE: We know that lead is a poison, but what some of us don't know is that it is in a lot of ceramic glazes, since there is no US regulation for lead in adult products. Unlike other ceramic companies, our glazes are lead free, meaning you will never have to worry about lead leaching into your system and making you sick.
- COLOR SCHEME INSPIRED FROM NATURE: The colors we chose for this set come from minerals from the earth. The neutral cups look great by themselves or in sets, and work as a perfect reminder to slow down.
- CLASSIC SAUCER TO PROTECT FROM DRIPS: Saucers have a fun history - people used to pour coffee from their cup into the saucer to cool it down. Now we use it to protect our tables from drips and hold a snack or two.
- MORA’S 30 DAY PROMISE: Love your Mora mug or return it for a 100% refund, no questions asked. Our customer service is available daily to hear your questions or concerns. Our objective is to help you hit pause, so we won’t settle for anything you don’t love. We’re not happy unless you are.❤
- Color: Vanilla White
- Manufacturer: Mora Ceramics
- Part Number: 22-S3-MCTY-0086
- Size: 4 Count (Pack of 1)
- Style: Modern
ATTENTION ALL BUSY PEOPLE:
With Mora Ceramics™, we are more than just mugs. We are a message. You’re busy, so your Mora cups are to remind you that sometimes you need to hit pause. You deserve to be pampered. Try and use your Mora mug every day, and give yourself at least five minutes of “me time.” That means putting yourself first and giving you the care you deserve. Join our community on IG, find us @moraceramics, tag us and share your hit pause experiences. We look forward to hearing from you.
REASONS YOU NEED MORA:
● Clean Aesthetics: With colors that were inspired from minerals in nature, the look was designed to make hitting pause easier. The neutral colors look great in every home of any style.
● Lead-Free Glaze: You can always count on us for never putting lead or other toxins into your mug.
● 100% risk free: 30 day No-Chip Guarantee. If you don’t love your mug, just contact us and we will make you happy.
● A Mora mug makes a great gift. Whether it’s a gift to yourself or a gift to someone you love, it’s a wonderful way to tell someone that they are appreciated and deserve to hit pause.
OUR MORA STORY:
We are Jerry and Alix, a busy husband and wife who wanted to spend more time together. Jerry is a Chemical Engineer, research enthusiast, and ceramic expert. Alix is an artist and coffee lover who deals with anxiety and came up with the Hit Pause method. We spent months researching the right glaze, clay material, and mug shapes. During our design process, we took the beauty of handcrafted mugs and created a more affordable option. We hope you enjoy our hybrid creation.
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
- IT’S TIME TO HIT PAUSE: This is more than a cup and saucer. Mora is Latin for "Pause", acting as a reminder to slow down in your amazing life. You are always being told to do more, to go faster, to be better, but it's time for you to slow down and practice self care. Your Mora mug can help you do that. Whether you are brewing fresh espresso, tea, or anything else, every time you use Mora it's a reminder to hit pause, give yourself some me time, and be mindful.
- LEAD FREE ALL NATURAL GLAZE: We know that lead is a poison, but what some of us don't know is that it is in a lot of ceramic glazes, since there is no US regulation for lead in adult products. Unlike other ceramic companies, our glazes are lead free, meaning you will never have to worry about lead leaching into your system and making you sick.
- COLOR SCHEME INSPIRED FROM NATURE: The colors we chose for this set come from minerals from the earth. The neutral cups look great by themselves or in sets, and work as a perfect reminder to slow down.
- CLASSIC SAUCER TO PROTECT FROM DRIPS: Saucers have a fun history - people used to pour coffee from their cup into the saucer to cool it down. Now we use it to protect our tables from drips and hold a snack or two.
- MORA’S 30 DAY PROMISE: Love your Mora mug or return it for a 100% refund, no questions asked. Our customer service is available daily to hear your questions or concerns. Our objective is to help you hit pause, so we won’t settle for anything you don’t love. We’re not happy unless you are.❤
- Color: Vanilla White
- Manufacturer: Mora Ceramics
- Part Number: 22-S3-MCTY-0086
- Size: 4 Count (Pack of 1)
- Style: Modern
ATTENTION ALL BUSY PEOPLE:
With Mora Ceramics™, we are more than just mugs. We are a message. You’re busy, so your Mora cups are to remind you that sometimes you need to hit pause. You deserve to be pampered. Try and use your Mora mug every day, and give yourself at least five minutes of “me time.” That means putting yourself first and giving you the care you deserve. Join our community on IG, find us @moraceramics, tag us and share your hit pause experiences. We look forward to hearing from you.
REASONS YOU NEED MORA:
● Clean Aesthetics: With colors that were inspired from minerals in nature, the look was designed to make hitting pause easier. The neutral colors look great in every home of any style.
● Lead-Free Glaze: You can always count on us for never putting lead or other toxins into your mug.
● 100% risk free: 30 day No-Chip Guarantee. If you don’t love your mug, just contact us and we will make you happy.
● A Mora mug makes a great gift. Whether it’s a gift to yourself or a gift to someone you love, it’s a wonderful way to tell someone that they are appreciated and deserve to hit pause.
OUR MORA STORY:
We are Jerry and Alix, a busy husband and wife who wanted to spend more time together. Jerry is a Chemical Engineer, research enthusiast, and ceramic expert. Alix is an artist and coffee lover who deals with anxiety and came up with the Hit Pause method. We spent months researching the right glaze, clay material, and mug shapes. During our design process, we took the beauty of handcrafted mugs and created a more affordable option. We hope you enjoy our hybrid creation.
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
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