Lucy Bee Cleansing Balm Makeup Remover, Certified Natural, Vegan & Cruelty Free, Melting Balm to Oil for Face & Body, Jojoba and Coconut Oil, Dermatologist Approved for Sensitive Skin, 3.38 fl.oz
- HYDRATING FACE CLEANSER: An unscented melting balm designed to remove dirt, oil, makeup, and SPF. Ideal for all skin types, including dry and sensitive skin, it provides deep hydration without stripping the skin of its natural moisture.
- EASY TO USE: Scoop the balm with a spatula or fingers, warm it between your palms until it melts, and massage onto your face and neck. Wipe away with a warm, damp cloth.
- KEY INGREDIENTS: Formulated with 100% natural ingredients including squalane to retain moisture, apricot, almond, rosehip, and jojoba oils to deeply hydrate and nourish, and bisabolol to help protect the skin.
- MULTIPURPOSE BEAUTY BALM: Ideal as a face and eye makeup remover, as an overnight mask or moisturizer to help soothe any dry patches on the face and body.
- CERTIFIED, SUSTAINABLE SKINCARE YOU CAN TRUST. 100% palm oil free, safe to use during pregnancy and breastfeeding and certified COSMOS natural.
- Manufacturer: Lucy Bee
- Package Quantity: 1
- Size: 3.38 Ounce (Pack of 1)
p> Brilliant Balm 100ml
The best cleaning balm is a multi-purpose vegan cleanser to effectively remove makeup, dirt and grime, deeply hydrate dry skin and nourish as a night mask.
No added fragrance/fragrance free skincare dermatologically approved suitable for sensitive skin using 100% natural ingredients with skin conditioning properties. Squalane can help prevent water loss keeping skin hydrated, moisturized and plump, while the inclusion of oils from almond, apricot, coconut, rosehip, grapeseed, jojoba, and sunflower condition and soften the skin, making it perfect heel balm for cracked heels. Bisabolol is skin conditioning and protects the skin against daily stresses.
- Helps to reduce the appearance of fine lines & wrinkles
- Melts away pollutants, grime, makeup and spf
- Perfect as a cleanser, deep-conditioning overnight mask, or for a facial massage
- Best balm cleanser for all skin types
- Suitable for use in pregnancy and breastfeeding
- Certified COSMOS Natural, Cruelty Free and Vegan
- 100% Palm Oil Free
- 100% natural ingredients
- Ethical Best Buy
- Glass jar & aluminum lid
-Free from: palm oil (including derivatives of palm oil); Petroleum; Silicones; Alcohol; Formaldehyde; PEGs; Sulfates; Artificial dyes; Soy; Gluten; Parabens
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
- HYDRATING FACE CLEANSER: An unscented melting balm designed to remove dirt, oil, makeup, and SPF. Ideal for all skin types, including dry and sensitive skin, it provides deep hydration without stripping the skin of its natural moisture.
- EASY TO USE: Scoop the balm with a spatula or fingers, warm it between your palms until it melts, and massage onto your face and neck. Wipe away with a warm, damp cloth.
- KEY INGREDIENTS: Formulated with 100% natural ingredients including squalane to retain moisture, apricot, almond, rosehip, and jojoba oils to deeply hydrate and nourish, and bisabolol to help protect the skin.
- MULTIPURPOSE BEAUTY BALM: Ideal as a face and eye makeup remover, as an overnight mask or moisturizer to help soothe any dry patches on the face and body.
- CERTIFIED, SUSTAINABLE SKINCARE YOU CAN TRUST. 100% palm oil free, safe to use during pregnancy and breastfeeding and certified COSMOS natural.
- Manufacturer: Lucy Bee
- Package Quantity: 1
- Size: 3.38 Ounce (Pack of 1)
p> Brilliant Balm 100ml
The best cleaning balm is a multi-purpose vegan cleanser to effectively remove makeup, dirt and grime, deeply hydrate dry skin and nourish as a night mask.
No added fragrance/fragrance free skincare dermatologically approved suitable for sensitive skin using 100% natural ingredients with skin conditioning properties. Squalane can help prevent water loss keeping skin hydrated, moisturized and plump, while the inclusion of oils from almond, apricot, coconut, rosehip, grapeseed, jojoba, and sunflower condition and soften the skin, making it perfect heel balm for cracked heels. Bisabolol is skin conditioning and protects the skin against daily stresses.
- Helps to reduce the appearance of fine lines & wrinkles
- Melts away pollutants, grime, makeup and spf
- Perfect as a cleanser, deep-conditioning overnight mask, or for a facial massage
- Best balm cleanser for all skin types
- Suitable for use in pregnancy and breastfeeding
- Certified COSMOS Natural, Cruelty Free and Vegan
- 100% Palm Oil Free
- 100% natural ingredients
- Ethical Best Buy
- Glass jar & aluminum lid
-Free from: palm oil (including derivatives of palm oil); Petroleum; Silicones; Alcohol; Formaldehyde; PEGs; Sulfates; Artificial dyes; Soy; Gluten; Parabens
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
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