Koo-Care Flexible Gel Ice Pack & Wrap with Elastic Strap for Hot Cold Therapy - Great for Sprains, Muscle Pain, Bruises, Injuries, Etc. (Neck, Arm, Elbow, Waist, Knee, Ankle)(Medium)
- Stay Cold Longer - Includes a nylon gel packs (11'' x 5.9''), a matching wrap and an extension strap. Filled with enough 1.1lbs of unique formula non-toxic gel, the reusable gel pack can provide longer time for hot or cold therapy. It delivers up to 30 minutes of soothing cool relief or 20 minutes of soothing heat relief for aches and pains.
- Flexible After Frozen - Benefits from the unique formula non-toxic gel, the gel pack still keeps flexible even frozen at -4°F (-20℃) and can be easily bent to the shape fits the joints or other body parts.
- Multipurpose - The right size and coming with an extension strap make it feasible to be applied to most body parts such as the head, shoulder, arm, elbow, wrist, Back, knee, shin, ankle etc.
- Essential - First aid essential for home or clinical use as it is ideal for migraine, sports injuries, muscle pains, strain & stiffness, body aches and more!
- Guaranteed: 1-Year Warranty - a Free No-Hassle Replacement Process!
- Color: Blue
- Manufacturer: Koo-Care
- Model Number: KC-GP-02
- Package Quantity: 1000
- Part Number: KC-GP-02
- Size: Medium (Pack of 1)
- Style: Unique
Koo-Care Ice Pack & Wrap,
A must-have for pain relief and injury treatment.
Are you looking for a versatile quality ice pack & wrap to relieve pain and treat injuries?
Look no further! Koo-Care ice pack & wrap set is your ideal multipurpose wrap.
Koo-Care offers a choice of 3 sizes which meet different needs.
The small size (4.7" x 9.8") fits for small body parts and limbs.
The medium size (11" x 5.9") fits for most areas.
The large size (11" x 14") fits for adults who want to apply the ice wrap to rather large areas.
Look at the pictures to decide which one meets your requirements.
Features of this medium size:
✓ Large gel pack keeps cold longer
✓ Reusable and microwaveable
✓ Flexible and soft at 0°F (-18℃)
✓ One size fits most (neck, shoulder, arm, elbow, wrist, back, knee, ankle etc.)
Hot compress is recommended for:
1. Muscle pain and spasms
2. Mild arthritis
3. Sprains, strains and stiffness
4. Menstrual cramps etc.
Cold compress is recommended for:
1. Sports injuries
2. Toothaches
3. Back ache or joint pain
4. Fever or headaches
5. Minor burns etc.
CONTENTS
● 1 gel pack (11" x 5.9") that can be frozen, heated or microwaved
● 1 polyester wrap that has a pouch and an elastic band (Total length extends from 23” to 30”)
● 1 elastic extension band which extends from 23.6” to 33.5”
OUR GUARANTEE
✓With Koo-Care, you're taking on absolutely no risk. 1-Year Warranty (Free No-Hassle Replacement!)
✓Best customer service. Please get in touch with us for any questions
ATTENTION:
Some brands don't have loop tape on the cloth wrap which will lose its stickiness after some time, but Koo-Care will never.
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
- Stay Cold Longer - Includes a nylon gel packs (11'' x 5.9''), a matching wrap and an extension strap. Filled with enough 1.1lbs of unique formula non-toxic gel, the reusable gel pack can provide longer time for hot or cold therapy. It delivers up to 30 minutes of soothing cool relief or 20 minutes of soothing heat relief for aches and pains.
- Flexible After Frozen - Benefits from the unique formula non-toxic gel, the gel pack still keeps flexible even frozen at -4°F (-20℃) and can be easily bent to the shape fits the joints or other body parts.
- Multipurpose - The right size and coming with an extension strap make it feasible to be applied to most body parts such as the head, shoulder, arm, elbow, wrist, Back, knee, shin, ankle etc.
- Essential - First aid essential for home or clinical use as it is ideal for migraine, sports injuries, muscle pains, strain & stiffness, body aches and more!
- Guaranteed: 1-Year Warranty - a Free No-Hassle Replacement Process!
- Color: Blue
- Manufacturer: Koo-Care
- Model Number: KC-GP-02
- Package Quantity: 1000
- Part Number: KC-GP-02
- Size: Medium (Pack of 1)
- Style: Unique
Koo-Care Ice Pack & Wrap,
A must-have for pain relief and injury treatment.
Are you looking for a versatile quality ice pack & wrap to relieve pain and treat injuries?
Look no further! Koo-Care ice pack & wrap set is your ideal multipurpose wrap.
Koo-Care offers a choice of 3 sizes which meet different needs.
The small size (4.7" x 9.8") fits for small body parts and limbs.
The medium size (11" x 5.9") fits for most areas.
The large size (11" x 14") fits for adults who want to apply the ice wrap to rather large areas.
Look at the pictures to decide which one meets your requirements.
Features of this medium size:
✓ Large gel pack keeps cold longer
✓ Reusable and microwaveable
✓ Flexible and soft at 0°F (-18℃)
✓ One size fits most (neck, shoulder, arm, elbow, wrist, back, knee, ankle etc.)
Hot compress is recommended for:
1. Muscle pain and spasms
2. Mild arthritis
3. Sprains, strains and stiffness
4. Menstrual cramps etc.
Cold compress is recommended for:
1. Sports injuries
2. Toothaches
3. Back ache or joint pain
4. Fever or headaches
5. Minor burns etc.
CONTENTS
● 1 gel pack (11" x 5.9") that can be frozen, heated or microwaved
● 1 polyester wrap that has a pouch and an elastic band (Total length extends from 23” to 30”)
● 1 elastic extension band which extends from 23.6” to 33.5”
OUR GUARANTEE
✓With Koo-Care, you're taking on absolutely no risk. 1-Year Warranty (Free No-Hassle Replacement!)
✓Best customer service. Please get in touch with us for any questions
ATTENTION:
Some brands don't have loop tape on the cloth wrap which will lose its stickiness after some time, but Koo-Care will never.
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
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