Knot Genie Detangling Hair Brush for Kids | Original Full Size | Perfect for Curly Hair, Gently Separate Tangles, Leaves Hair Smooth & Shiny | The Pain Free Knot Detangler (Blue Skies)
- Effortless Detangling Without Pain – The Knot Genie Original Detangling Brush features unique, flexible bristles of varying lengths that glide through knots and tangles, reducing pulling and discomfort. Ideal for children with sensitive scalps and perfect for minimizing hair brushing battles.
- Gentle on Sensitive Scalps – Specially designed to cater to kids with sensory sensitivities or delicate scalps, this brush detangles hair while being scalp-friendly. A favorite among families, it’s also trusted by parents of children with sensory challenges or autism.
- Works on All Hair Types – Whether straight, wavy, curly, or coily, this brush is versatile enough to handle all textures, including the toughest tangles. Perfect for detangling wet or dry hair, it provides smooth results for kids and adults alike.
- Comfortable and Easy to Use – The ergonomic, fatigue-free design makes brushing a breeze, even during longer sessions. The lightweight, easy-to-grip design ensures a hassle-free experience for parents and kids, transforming hair care into a painless routine.
- Multiple Sizes for Every Need – Choose from three convenient sizes: the compact Teeny Genie for travel, the standard Knot Genie for home use, or the Genie Supreme with a handle for added control. Each size is crafted for optimal performance and convenience for busy families.
- Color: Blue Skies
- Manufacturer: Knot Genie Detangling Brush
- Package Quantity: 1
Say goodbye to hair brushing struggles with the Knot Genie Original Detangling Brush, designed to simplify your routine and make every brush stroke a breeze. Crafted with unique, flexible bristles of varying lengths, this brush gently detangles hair without pulling or tugging. Its innovative design minimizes grip fatigue, making it comfortable to use for extended periods. Perfect for individuals with sensitive scalps, sensory sensitivities, or those who simply want a painless brushing experience, the Knot Genie transforms hair care into an enjoyable task. This versatile brush works beautifully on all hair types, from fine and straight to thick and curly, including the most challenging knots. Families love Knot Genie for its ability to detangle with minimal effort, making it ideal for children and adults alike. Its scalp-friendly design promotes a gentle brushing experience, making it a trusted choice for those with sensory disorders or autism. Choose the perfect size to suit your needs: Teeny Genie (3" x 2" x 5.5"): Compact and travel-ready, it fits effortlessly into gym bags, swim kits, or smaller hands. Knot Genie (3.5" x 2.25" x 6.3"): The standard size, ideal for everyday use at home. Genie Supreme (2.75" x 1.75" x 9.75"): Designed with a handle for added control and convenience. Whether you’re detangling wet or dry hair, the Knot Genie Original Detangling Brush delivers smooth, tangle-free results every time. Add it to your hair care arsenal and enjoy a stress-free brushing experience!
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
- Effortless Detangling Without Pain – The Knot Genie Original Detangling Brush features unique, flexible bristles of varying lengths that glide through knots and tangles, reducing pulling and discomfort. Ideal for children with sensitive scalps and perfect for minimizing hair brushing battles.
- Gentle on Sensitive Scalps – Specially designed to cater to kids with sensory sensitivities or delicate scalps, this brush detangles hair while being scalp-friendly. A favorite among families, it’s also trusted by parents of children with sensory challenges or autism.
- Works on All Hair Types – Whether straight, wavy, curly, or coily, this brush is versatile enough to handle all textures, including the toughest tangles. Perfect for detangling wet or dry hair, it provides smooth results for kids and adults alike.
- Comfortable and Easy to Use – The ergonomic, fatigue-free design makes brushing a breeze, even during longer sessions. The lightweight, easy-to-grip design ensures a hassle-free experience for parents and kids, transforming hair care into a painless routine.
- Multiple Sizes for Every Need – Choose from three convenient sizes: the compact Teeny Genie for travel, the standard Knot Genie for home use, or the Genie Supreme with a handle for added control. Each size is crafted for optimal performance and convenience for busy families.
- Color: Blue Skies
- Manufacturer: Knot Genie Detangling Brush
- Package Quantity: 1
Say goodbye to hair brushing struggles with the Knot Genie Original Detangling Brush, designed to simplify your routine and make every brush stroke a breeze. Crafted with unique, flexible bristles of varying lengths, this brush gently detangles hair without pulling or tugging. Its innovative design minimizes grip fatigue, making it comfortable to use for extended periods. Perfect for individuals with sensitive scalps, sensory sensitivities, or those who simply want a painless brushing experience, the Knot Genie transforms hair care into an enjoyable task. This versatile brush works beautifully on all hair types, from fine and straight to thick and curly, including the most challenging knots. Families love Knot Genie for its ability to detangle with minimal effort, making it ideal for children and adults alike. Its scalp-friendly design promotes a gentle brushing experience, making it a trusted choice for those with sensory disorders or autism. Choose the perfect size to suit your needs: Teeny Genie (3" x 2" x 5.5"): Compact and travel-ready, it fits effortlessly into gym bags, swim kits, or smaller hands. Knot Genie (3.5" x 2.25" x 6.3"): The standard size, ideal for everyday use at home. Genie Supreme (2.75" x 1.75" x 9.75"): Designed with a handle for added control and convenience. Whether you’re detangling wet or dry hair, the Knot Genie Original Detangling Brush delivers smooth, tangle-free results every time. Add it to your hair care arsenal and enjoy a stress-free brushing experience!
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
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