Hey Jumi 3Pcs Catnip Toy Balls with Three Mixed Flavors, Nature Edible Cat Silvervine Chew Toys, Healthy Kitten Wall Treats, Teeth Cleaning Toys for Indoor Cats, Gift Box for Kitten Pet
- Purely natural and healthier：Our purrfect catnip toy ball, crafted with three all-natural ingredients: catnip, silvervine, silvervine gall fruit, and glutinous rice. With its irresistible aroma and playful design, it's a guaranteed hit with your feline friend, keeping them entertained and delighted for hours
- Fresh Breath Formula：Our purrfect catnip toy ball supports your pet's digestive health while keeping their breath fresh and clean
- Emotional relief：The Cats bat, chase, and pounce on these toys brings endless joy to them. Can release thier energy and calm their emotions, bring them to a serene state. them to a serene state
- Joy X 3：Three flavors blended, triple the joy. The ball crafted catnip, silvervine and silvervine gall fruit. The blended flavors provide variety and ensures that there's always a fresh toy ready to captivate their attention
- Customer Service：As a responsible seller, we provide our customers with comprehensive quality assurance. Whenever you encounter any issues, feel free to reach out to us, and we will ensure to provide you with a satisfactory solution within 24 hours
- Color: blue green pink
- Manufacturer: Hey Jumi
- Model Number: AE12
- Style: Cute
About us
The founder of Hey Jumi is just an average, hardworking person. By chance, she rescued her first cat-Jumi, and has been in love with cats ever since. Nowadays, her home is a cozy place for five adorable cats. After a grueling day, she shuffles home, barely keeping her eyes open. But hold up! As she swings open that door, cue the furry avalanche! Meows and purrs fill the air, turning exhaustion into exhilaration quicker than a cat pouncing on a feather toy. "Hey Jumi!" – it's the magic phrase that unlocks instant joy. Thus, the brand is named after her beloved first cat, Jumi. It's our hope that whenever you see Hey Jumi, you'll be reminded of the joyful moments you've shared with your furry companions.
How to keep cats healthy and happy？
Besides providing them with a healthy and natural diet, it's crucial to offer toys that enrich their physical and mental well-being. That's precisely why we only utilize fresh, all-natural ingredients to craft these delightful catnip toys. Each product we offer is meticulously chosen, guaranteeing not just quality but also bringing loads of joy to your cats. We sincerely hope that these carefully selected items can impart the same warmth and happiness to your cats as they have done for the founder!
Products Details
3 * three flavors blended catnip toy balls
Customer Service
As a responsible seller, we provide our customers with comprehensive quality assurance. Whenever you encounter any issues, feel free to reach out to us, and we will ensure to provide you with a satisfactory solution within 24 hours!
Package information
3Pcs
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
- Purely natural and healthier：Our purrfect catnip toy ball, crafted with three all-natural ingredients: catnip, silvervine, silvervine gall fruit, and glutinous rice. With its irresistible aroma and playful design, it's a guaranteed hit with your feline friend, keeping them entertained and delighted for hours
- Fresh Breath Formula：Our purrfect catnip toy ball supports your pet's digestive health while keeping their breath fresh and clean
- Emotional relief：The Cats bat, chase, and pounce on these toys brings endless joy to them. Can release thier energy and calm their emotions, bring them to a serene state. them to a serene state
- Joy X 3：Three flavors blended, triple the joy. The ball crafted catnip, silvervine and silvervine gall fruit. The blended flavors provide variety and ensures that there's always a fresh toy ready to captivate their attention
- Customer Service：As a responsible seller, we provide our customers with comprehensive quality assurance. Whenever you encounter any issues, feel free to reach out to us, and we will ensure to provide you with a satisfactory solution within 24 hours
- Color: blue green pink
- Manufacturer: Hey Jumi
- Model Number: AE12
- Style: Cute
About us
The founder of Hey Jumi is just an average, hardworking person. By chance, she rescued her first cat-Jumi, and has been in love with cats ever since. Nowadays, her home is a cozy place for five adorable cats. After a grueling day, she shuffles home, barely keeping her eyes open. But hold up! As she swings open that door, cue the furry avalanche! Meows and purrs fill the air, turning exhaustion into exhilaration quicker than a cat pouncing on a feather toy. "Hey Jumi!" – it's the magic phrase that unlocks instant joy. Thus, the brand is named after her beloved first cat, Jumi. It's our hope that whenever you see Hey Jumi, you'll be reminded of the joyful moments you've shared with your furry companions.
How to keep cats healthy and happy？
Besides providing them with a healthy and natural diet, it's crucial to offer toys that enrich their physical and mental well-being. That's precisely why we only utilize fresh, all-natural ingredients to craft these delightful catnip toys. Each product we offer is meticulously chosen, guaranteeing not just quality but also bringing loads of joy to your cats. We sincerely hope that these carefully selected items can impart the same warmth and happiness to your cats as they have done for the founder!
Products Details
3 * three flavors blended catnip toy balls
Customer Service
As a responsible seller, we provide our customers with comprehensive quality assurance. Whenever you encounter any issues, feel free to reach out to us, and we will ensure to provide you with a satisfactory solution within 24 hours!
Package information
3Pcs
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
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