Cool Relief Ice Wrap 11”x12” Blue Cooling Hip Pack
- ✔ STAYS COOL FOR LONGER … Ice packs for injuries rarely keep cold long enough. That’s why these gel hip ice packs by Cool Relief are made to stay cooler, longer.
- ✔ PAIN-KILLING RELIEF … Feel the blissful release of cooling goodness spread along your hip and enjoy the quality of life you deserve - with your new reusable ice pack!
- ✔ FITS ALL AGES, ALL SIZES … Whether you’re big or small, a younger athlete or at a later stage in life, this ice pack is adjustable and developed to fit you just right.
- ✔ SOOTHING INJURY RECOVERY … Cold packs for injuries can be a godsend when recovering from injuries or surgery. Let Cool Relief help you through these tough times.
- ✔ 100% NON-TOXIC … Keep your pain relief totally toxin-free with this soft gel hip ice wrap. Made with no harsh dyes or harmful chemicals, it’s the aid your body deserves.
- Color: Blue
- Manufacturer: COOL + RELIEF WWW.COOLRELIEF.NET
- Model Number: .KSUL1
- Package Quantity: 1
- Part Number: .KSUL1
- Size: 11x12 Inch (Pack of 1)
ACHING PAINS GETTING YOU DOWN? If you’re suffering from lingering hip pains you know how it is. Those persistent aches, that awful pain, dragging you down and killing your quality of life. But it doesn’t have to be this way, and there is an escape from the torment… Discover soothing waves of cooling bliss - with these cold packs for injuries by Cool Relief! Buy now for the soothing escape you need!LIVE LIFE PAIN FREE Trusted by US hospitals Adjustable to fit all sizes and ages Can be used both HOT and COLD Universal ice pack that fits both left and right hips Special design that directs heat and cold to the painful areaAre these packs really made with non-toxic materials? They really are! And while we advise you don’t ingest any part of them (seriously, please don’t), when used as intended these ice packs for injuries offer you a totally toxin-free experience. Can I use this on other areas of the body too? These gel ice packs were designed to be used on either hip, but that doesn’t mean you won’t find them useful for other body parts too. Just bear in mind they were made for use on the hips and may not fit other areas as well! We’re confident you’ll love your new reusable ice pack. If you have any concerns at all, message us on Amazon & we will ensure you are 100% taken care of, no questions asked. Buy now for the Cool Relief treatment your hip deserves.
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
- ✔ STAYS COOL FOR LONGER … Ice packs for injuries rarely keep cold long enough. That’s why these gel hip ice packs by Cool Relief are made to stay cooler, longer.
- ✔ PAIN-KILLING RELIEF … Feel the blissful release of cooling goodness spread along your hip and enjoy the quality of life you deserve - with your new reusable ice pack!
- ✔ FITS ALL AGES, ALL SIZES … Whether you’re big or small, a younger athlete or at a later stage in life, this ice pack is adjustable and developed to fit you just right.
- ✔ SOOTHING INJURY RECOVERY … Cold packs for injuries can be a godsend when recovering from injuries or surgery. Let Cool Relief help you through these tough times.
- ✔ 100% NON-TOXIC … Keep your pain relief totally toxin-free with this soft gel hip ice wrap. Made with no harsh dyes or harmful chemicals, it’s the aid your body deserves.
- Color: Blue
- Manufacturer: COOL + RELIEF WWW.COOLRELIEF.NET
- Model Number: .KSUL1
- Package Quantity: 1
- Part Number: .KSUL1
- Size: 11x12 Inch (Pack of 1)
ACHING PAINS GETTING YOU DOWN? If you’re suffering from lingering hip pains you know how it is. Those persistent aches, that awful pain, dragging you down and killing your quality of life. But it doesn’t have to be this way, and there is an escape from the torment… Discover soothing waves of cooling bliss - with these cold packs for injuries by Cool Relief! Buy now for the soothing escape you need!LIVE LIFE PAIN FREE Trusted by US hospitals Adjustable to fit all sizes and ages Can be used both HOT and COLD Universal ice pack that fits both left and right hips Special design that directs heat and cold to the painful areaAre these packs really made with non-toxic materials? They really are! And while we advise you don’t ingest any part of them (seriously, please don’t), when used as intended these ice packs for injuries offer you a totally toxin-free experience. Can I use this on other areas of the body too? These gel ice packs were designed to be used on either hip, but that doesn’t mean you won’t find them useful for other body parts too. Just bear in mind they were made for use on the hips and may not fit other areas as well! We’re confident you’ll love your new reusable ice pack. If you have any concerns at all, message us on Amazon & we will ensure you are 100% taken care of, no questions asked. Buy now for the Cool Relief treatment your hip deserves.
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
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