Cleure Shampoo and Conditioner Set Sulfate Free, Fragrance Free for Sensitive Skin - Volumizing Shampoo & Hydrating Conditioner (12 Oz each, Pack of 2)
- Clinically Tested Formula, Free of Harsh Chemicals - By reducing common irritants and additives to our conditioner and shampoo, our simple and gluten & sulfate-free formulas add intense moisture to revive dry, damaged and thirsty locks without harsh chemicals
- Lightweight & Moisturizing Shampoo - By using ingredients like glycerin, you will get a soft, weightless cleanse that locks in moisture, and provides a great solution for dry, damaged or color treated hair, or those using the curly girl method
- Strengthen & Moisturize - By using an ingredient like Glycerin, our conditioning formulation hydrates and locks in moisture to soften and smooth hair follicles. Following our Cleure hypoallergenic shampoo, this conditioner provides a great solution for dry, damaged or color treated hair, or those using the curly girl method
- Nourish Dry Scalp & Hair - Free from fragrance, dyes, parabens and other harsh chemicals, our conditioner will help nourish and maintain healthy skin and hair by soothing and hydrating the scalp all with an ideally balanced pH level of 5.1. Cleure Hypoallergenic Shampoo is balanced with a pH level of 4-5.5
- For All Skin & Hair Types - Our gentle formula is great for the entire family because our simple ingredient formulation softly moisturizes any hair type or texture from fine, thick, straight, or curly hair. It's free of common irritants, making it ideal for allergy-prone skin, and safe for kids & adults
- Manufacturer: Cleure
- Package Quantity: 1
- Size: 12 Fl Oz (Pack of 2)
- Style: Shampoo & Conditioner Set
With over 30 years of experience, Dr. Flora Stay has developed an entire collection of no-nonsense, everyday healthcare products with real results, and ingredients with intention. Cleure has everything you need in a sensitive skin hair care routine, without any additives to simply hydrate and tame any hair type. To Get a natural clean for sensitive skin, we've added beneficial ingredients that lock in moisture and volumize, that let your hair's natural body shine. Following our shampoo formula, we've added ingredients that lock in moisture and smooth frizzy, tangled hair, and have removed unnecessary irritants like sulfates (SLS), parabens, gluten, fragrance, and other harsh chemicals. While our formula is great for those suffering from scalp or skin conditions (like psoriasis, dandruff, fibromyalgia, itchy scalp, or dermatitis) it is also beneficial as an everyday solution for the whole family - men, women & children - as it provides a weightless way to nourish healthy hair and scalp. Bonus Tip: due to its intense moisturizing properties, our conditioner can double as a shaving cream in a pinch for a silky shave! All Cleure products are Gluten Free & Cruelty free. This product is proudly made in the USA.
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
- Clinically Tested Formula, Free of Harsh Chemicals - By reducing common irritants and additives to our conditioner and shampoo, our simple and gluten & sulfate-free formulas add intense moisture to revive dry, damaged and thirsty locks without harsh chemicals
- Lightweight & Moisturizing Shampoo - By using ingredients like glycerin, you will get a soft, weightless cleanse that locks in moisture, and provides a great solution for dry, damaged or color treated hair, or those using the curly girl method
- Strengthen & Moisturize - By using an ingredient like Glycerin, our conditioning formulation hydrates and locks in moisture to soften and smooth hair follicles. Following our Cleure hypoallergenic shampoo, this conditioner provides a great solution for dry, damaged or color treated hair, or those using the curly girl method
- Nourish Dry Scalp & Hair - Free from fragrance, dyes, parabens and other harsh chemicals, our conditioner will help nourish and maintain healthy skin and hair by soothing and hydrating the scalp all with an ideally balanced pH level of 5.1. Cleure Hypoallergenic Shampoo is balanced with a pH level of 4-5.5
- For All Skin & Hair Types - Our gentle formula is great for the entire family because our simple ingredient formulation softly moisturizes any hair type or texture from fine, thick, straight, or curly hair. It's free of common irritants, making it ideal for allergy-prone skin, and safe for kids & adults
- Manufacturer: Cleure
- Package Quantity: 1
- Size: 12 Fl Oz (Pack of 2)
- Style: Shampoo & Conditioner Set
With over 30 years of experience, Dr. Flora Stay has developed an entire collection of no-nonsense, everyday healthcare products with real results, and ingredients with intention. Cleure has everything you need in a sensitive skin hair care routine, without any additives to simply hydrate and tame any hair type. To Get a natural clean for sensitive skin, we've added beneficial ingredients that lock in moisture and volumize, that let your hair's natural body shine. Following our shampoo formula, we've added ingredients that lock in moisture and smooth frizzy, tangled hair, and have removed unnecessary irritants like sulfates (SLS), parabens, gluten, fragrance, and other harsh chemicals. While our formula is great for those suffering from scalp or skin conditions (like psoriasis, dandruff, fibromyalgia, itchy scalp, or dermatitis) it is also beneficial as an everyday solution for the whole family - men, women & children - as it provides a weightless way to nourish healthy hair and scalp. Bonus Tip: due to its intense moisturizing properties, our conditioner can double as a shaving cream in a pinch for a silky shave! All Cleure products are Gluten Free & Cruelty free. This product is proudly made in the USA.
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
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