Black Diamond Ultimate Grout Cleaner: Best Cleaner for Tile,Ceramic,Porcelain, Marble Acid-Free Safe Deep Cleaner & Stain Remover for Even The Dirtiest Grout. (1-Quart/1-Brush)
- POWERFUL GROUT CLEANING: Offers a professional-strength, acid-free formula for deep cleaning and removing tough stains from tile grout in kitchens and bathrooms.
- SAFE FOR DELICATE SURFACES: Use confidently on colored grout and natural stone surfaces like ceramic, marble, and granite. Our safe, acid-free cleaner prevents damage to floors and walls.
- RESTORES GROUT COLOR: Not just a cleaner—our product revives the original color of your grout, enhancing the appearance of your floors and making them look new.
- FLEXIBLE USE OPTIONS: Effective with a grout brush or a steam cleaning machine, our cleaner provides versatile cleaning solutions to handle any grout cleaning task.
- Homegrown Quality Assurance: From our family to yours, every bottle of Our Products is a testament to American craftsmanship. Proudly made in San Clemente, CA, our products stand as a beacon of quality in eco-conscious household care.
- Color: Clear
- Manufacturer: Black Diamond Stoneworks
- Model Number: FBA_UGC-QT-Br
- Package Quantity: 1
- Part Number: FBA_UGC-QT-Br
- Size: 2 Piece Set
- Style: With Brush
Discover the power of Black Diamond Stoneworks' Ultimate Grout Cleaner, expertly crafted to tackle the toughest grout cleaning challenges without damaging your tiles. Developed through rigorous testing in demanding environments like commercial kitchens and restaurants, this cleaner effectively cuts through thick, embedded grease and grime, ensuring your grout is impeccably clean without the harshness of acids. Our acid-free formula focuses on safe, effective cleaning, making it perfect for daily use in high-traffic areas while preserving the integrity of your grout and tile. While it's not designed for calcium or water spot removal, it excels in removing soap deposits, making it an ideal choice for maintaining bathrooms and kitchen tiles. It's gentle enough not to etch marble, though we recommend a preliminary test in a discreet area to ensure compatibility with your specific surfaces. Using Ultimate Grout Cleaner is as simple as spraying it directly on the grout or tile, letting it sit for 1-3 minutes to penetrate deep-set dirt, then agitating with a brush and rinsing with clean water for stunning results. Designed with Black Diamond Stoneworks' commitment to making cleaning easy, this product reflects our dedication to high-performance cleaning solutions that save you time and effort. Proudly made in the USA, Ultimate Grout Cleaner is a testament to our pursuit of excellence in cleaning technology, ensuring that when you choose Black Diamond, you're not just cleaning—you're experiencing the pinnacle of cleaning innovation.
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
- POWERFUL GROUT CLEANING: Offers a professional-strength, acid-free formula for deep cleaning and removing tough stains from tile grout in kitchens and bathrooms.
- SAFE FOR DELICATE SURFACES: Use confidently on colored grout and natural stone surfaces like ceramic, marble, and granite. Our safe, acid-free cleaner prevents damage to floors and walls.
- RESTORES GROUT COLOR: Not just a cleaner—our product revives the original color of your grout, enhancing the appearance of your floors and making them look new.
- FLEXIBLE USE OPTIONS: Effective with a grout brush or a steam cleaning machine, our cleaner provides versatile cleaning solutions to handle any grout cleaning task.
- Homegrown Quality Assurance: From our family to yours, every bottle of Our Products is a testament to American craftsmanship. Proudly made in San Clemente, CA, our products stand as a beacon of quality in eco-conscious household care.
- Color: Clear
- Manufacturer: Black Diamond Stoneworks
- Model Number: FBA_UGC-QT-Br
- Package Quantity: 1
- Part Number: FBA_UGC-QT-Br
- Size: 2 Piece Set
- Style: With Brush
Discover the power of Black Diamond Stoneworks' Ultimate Grout Cleaner, expertly crafted to tackle the toughest grout cleaning challenges without damaging your tiles. Developed through rigorous testing in demanding environments like commercial kitchens and restaurants, this cleaner effectively cuts through thick, embedded grease and grime, ensuring your grout is impeccably clean without the harshness of acids. Our acid-free formula focuses on safe, effective cleaning, making it perfect for daily use in high-traffic areas while preserving the integrity of your grout and tile. While it's not designed for calcium or water spot removal, it excels in removing soap deposits, making it an ideal choice for maintaining bathrooms and kitchen tiles. It's gentle enough not to etch marble, though we recommend a preliminary test in a discreet area to ensure compatibility with your specific surfaces. Using Ultimate Grout Cleaner is as simple as spraying it directly on the grout or tile, letting it sit for 1-3 minutes to penetrate deep-set dirt, then agitating with a brush and rinsing with clean water for stunning results. Designed with Black Diamond Stoneworks' commitment to making cleaning easy, this product reflects our dedication to high-performance cleaning solutions that save you time and effort. Proudly made in the USA, Ultimate Grout Cleaner is a testament to our pursuit of excellence in cleaning technology, ensuring that when you choose Black Diamond, you're not just cleaning—you're experiencing the pinnacle of cleaning innovation.
Shipping Summary:
We currently ship exclusively to addresses within the United Kingdom.
Standard International Shipping from the United States to Canada costs CAD 9.99.
Shipping Time & Methods
Estimated Delivery Time: 10–15 business days
This total includes both processing and transit times.
-
Processing Time: All orders are processed and dispatched within 1–3 business days of purchase.
-
International Transit (US to Canada):
Orders are initially shipped via FedEx from our U.S.-based fulfillment centers.
Average international transit time is 4–8 business days. -
Domestic Delivery within Canada:
Once the shipment arrives in Canada, it is handed over to Canada Post for final delivery.
Canada domestic delivery typically takes an additional 2–4 business days.
Shipping times may vary depending on the product’s fulfillment center and any customs processing that may be required.
Please note that while most packages arrive within the estimated timeframe, unexpected delays may occur due to factors such as customs inspections, public holidays, weather disruptions, or other unforeseen circumstances. Delivery dates are not guaranteed, as final transportation is managed by third-party carriers.
Tracking Information
You will receive a tracking number via email once your order has been dispatched.
Products may be shipped from different fulfillment centers depending on availability and inventory levels.
Delivery Information
Orders are delivered directly to most addresses within Canada, with the exception of P.O. boxes.
In certain remote or rural areas, additional delivery fees may apply. In such cases, you may be required to collect your parcel from the nearest shipping partner’s location.
Overview
We want you to be satisfied with your purchase. Please review our refund and return policy to understand how to proceed if you need to return an item or request a refund.
Order Cancellations
Canceling Your Order Before Shipping:
You can cancel your order within 2 hours of placing it. To do so:
-
Log in to your account and cancel the order directly.
-
Alternatively, email us immediately at cs@everymarket.ca with your order details.
If More Than 2 Hours Have Passed:
If it's been more than 2 hours since you placed your order, you will need to contact our customer service team for assistance. Please email us at cs@everymarket.ca with your order details.
Once Your Order Has Shipped:
Unfortunately, we cannot cancel orders once they’ve been shipped. In that case, you can return the item by following our return process.
Return Policy
Return Period: You have 30 days from the date of delivery to request a return.
Item Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
Return Shipping Costs: Customers are responsible for return shipping fees unless the item is defective.
Return Approval: Returns must be approved before sending items back. Contact us at cs@everymarket.ca to begin the process.
How to Initiate a Return
-
Contact our support team at cs@everymarket.ca with your order number and reason for the return.
-
If approved, we will provide a return shipping label and detailed instructions.
-
Pack the item securely and send it back using a trackable shipping method.
-
Once received and inspected, we will process your refund or exchange.
Defective or Damaged Products
If you receive a defective, damaged, or incorrect item, please contact us immediately.
Return Eligibility: Used defective items may be returned if the defect is confirmed.
Shipping Costs: We will cover the return shipping cost for defective or incorrect items.
Refund: A full refund, including original shipping costs, will be issued for defective items.
Returns for Customer Remorse (Changed Mind, Wrong Item Ordered)
Eligibility: Items may be returned within 30 days if they are unused and in their original condition.
Shipping Costs: Customers are responsible for return shipping fees.
Refund: Original shipping costs are non-refundable for remorse-based returns.
Items Not Eligible for Return
-
Electronic devices after 30 days (e.g., laptops, tablets, Kindles)
-
Gift cards and prepaid game cards
-
Perishable goods, some jewelry, and personal care items
-
Customized or personalized products
-
Items with special shipping restrictions
Refund Process
Processing Time: Refunds are issued within 3-5 business days after we receive and inspect the returned item.
Refund Method: Refunds are credited to the original payment method or as store credit for purchases made with gift cards.
Bank Processing: Please allow additional time for your bank to process the refund.
Exchanges
To exchange an item quickly, return the original product and place a new order for the replacement.
Return Address
EveryMarket Customer Service
Address: 46 Darnborough Way, City: Scarborough, Province: Ontario, Post code: M1W 2G1
Customer Support
Our support team is available 24/7 for any questions or assistance.
📧 Email: cs@everymarket.ca
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